After updating my galaxy S22 ultra to Android 16 one ui 8 my phones fingerprint scanner stop working and also my sim one slot connection down grade from 5G to 4G LTE i am repeatedly try to connect with 5G but same thing happened. Samsung should release another update to fix this problem.
Hello Satyakin97, welcome to the Samsung Community! I understand your frustrations with your device fingerprint and 5G not working properly after updating your device. If you're experiencing difficulties with fingerprint recognition or registration, several factors must be considered.
Check if fingerprint always on is enabled: Settings, Security and Privacy, Screen lock and biometrics and tap fingerprints, then fingerprint always on. Verify that a third party screen protector isn't causing the issue. If a phone case covers or touches the fingerprint sensor, or prevents your finger from touching it, it can interfere with the sensor's operation. Inspect the screen and fingerprint sensor for any scratches or dirt. Remove your stored fingerprints: Settings, Security and privacy, Biometrics, fingerprints, Select stored fingerprints to delete. Reregister your fingerprints: open fingerprints settings and add fingerprints, be sure to hold the phone naturally the same you normally hold it. Be sure to cover the entire sensor when touching it and register more than one finger. If your phone asks you to touch the sensor multiple times, move your finger slightly each time. On devices running Android 16 with One UI 8 or higher, ensure you gently swipe your finger across the sensor in various patterns and directions. If your fingerprint sensor is still not working properly then we would recommend that you perform a factory data reset, Please be sure to back up your device before performing the reset: https://www.samsung.com/us/support/answer/ANS10002030
Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. If you are on a 5G plan check your mobile network settings: Settings, Connections, Mobile networks. Select your network mode. If needed, contact your carrier for assistance with network access and account issues. Reset your network settings: Settings, general management, reset and reset network settings.
Hello Satyakin97, welcome to the Samsung Community! I understand your frustrations with your device fingerprint and 5G not working properly after updating your device. If you're experiencing difficulties with fingerprint recognition or registration, several factors must be considered.
Check if fingerprint always on is enabled: Settings, Security and Privacy, Screen lock and biometrics and tap fingerprints, then fingerprint always on. Verify that a third party screen protector isn't causing the issue. If a phone case covers or touches the fingerprint sensor, or prevents your finger from touching it, it can interfere with the sensor's operation. Inspect the screen and fingerprint sensor for any scratches or dirt. Remove your stored fingerprints: Settings, Security and privacy, Biometrics, fingerprints, Select stored fingerprints to delete. Reregister your fingerprints: open fingerprints settings and add fingerprints, be sure to hold the phone naturally the same you normally hold it. Be sure to cover the entire sensor when touching it and register more than one finger. If your phone asks you to touch the sensor multiple times, move your finger slightly each time. On devices running Android 16 with One UI 8 or higher, ensure you gently swipe your finger across the sensor in various patterns and directions. If your fingerprint sensor is still not working properly then we would recommend that you perform a factory data reset, Please be sure to back up your device before performing the reset: https://www.samsung.com/us/support/answer/ANS10002030
Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. If you are on a 5G plan check your mobile network settings: Settings, Connections, Mobile networks. Select your network mode. If needed, contact your carrier for assistance with network access and account issues. Reset your network settings: Settings, general management, reset and reset network settings.
Since today the thumb lock not working at all. I have deleted and try to re-register, but can't do as well. All other works well. And there is no change on scratch guard. Recently I have updated ui8 in samsung s22 ultra. Any idea, how to fix ?
Have you run a diagnostic on the fingerprint sensor?
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Never update to latest android os in hurry because when the new os is released there might be bugs and the same thing happened to you and many people. Always wait for sometime untill the known bugs gets fixed and then update the os. I am not updating to android 16, one ui 8 because some users have faced faster battery drain issue and some other issues so I am waiting for stable os update.
I have tried all kinds of methods, resetting the phone settings, restarting the phone, and finally doing a factory data reset, but my phone is no longer receiving 5G signal.
