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06-02-2024 11:37 AM (Last edited 06-02-2024 08:13 PM by SamsungChelsea ) in
Galaxy S22I have a S22 Ultra. After the latest update my phone has signal errors. At weird times it searches for mobile carrier , sometimes says emergency calls only and when I checked with the troubleshooting it did find something wrong, although it shows 5G connection is working. 🤷🏼:female_sign:
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06-08-2024 02:27 PM in
Galaxy S22Hey there! I can certainly understand how important it is to have your signal working. I would suggest reaching out to your carrier to try another SIM card to see if that could be causing the issue. If you've already tried a new SIM card, and you're still having the same issue I would have a certified technician take a look at the device as well.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.
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06-08-2024 02:27 PM in
Galaxy S22Hey there! I can certainly understand how important it is to have your signal working. I would suggest reaching out to your carrier to try another SIM card to see if that could be causing the issue. If you've already tried a new SIM card, and you're still having the same issue I would have a certified technician take a look at the device as well.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.