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Signal error after update on Tmobile

(Topic created: 06-02-2024 11:37 AM)
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userNo2M1sFpnC
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Galaxy S22

I have a S22 Ultra. After the latest update my phone has signal errors. At weird times it searches for mobile carrier , sometimes says emergency calls only and when I checked with the troubleshooting it did find something wrong, although it shows 5G connection is working. 🤷🏼‍:female_sign:

 
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I restarted it a few times, cleared cache, with the problem still occurring. 
I'm hoping that it's a software problem not a hardware one.
Any thoughts? 
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Samsung_Moderator
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Galaxy S22

Hey there! I can certainly understand how important it is to have your signal working. I would suggest reaching out to your carrier to try another SIM card to see if that could be causing the issue. If you've already tried a new SIM card, and you're still having the same issue I would have a certified technician take a look at the device as well. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hey there! I can certainly understand how important it is to have your signal working. I would suggest reaching out to your carrier to try another SIM card to see if that could be causing the issue. If you've already tried a new SIM card, and you're still having the same issue I would have a certified technician take a look at the device as well. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.

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