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Why is my Primary Sim automatically changing?

(Topic created: 03-13-2024 09:59 AM)
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mquin2112
Constellation
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Galaxy S22

Anyone have any idea why my Primary Sim keeps changing automatically? I'm trying to keep my esim as primary and my work sim as the secondary. Setting for Data switch is turned off. It seems it automatically switches and makes my work Sim the Primary and I cannot figure out why. 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! I would suggest reaching out to your carrier seeing as how SIM cards and service are carrier features! 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! I would suggest reaching out to your carrier seeing as how SIM cards and service are carrier features! 

arcnwlf
Astronaut
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Galaxy S22
I disagree, I have been having this problem too. It seems like this is an operating system problem, since everything I find about this issue implies that it is a user setting but the operating system keeps overriding it based on network availability. SIM services might be managed by the carrier but the phone itself is triggering the setting change.

I don't have any data on my 2nd SIM, so whenever this happens my phone stops working properly. I don't care if T-Mobile has 5G available and Verizon has no data in this location, I cannot use my T-Mobile SIM for anything but call/text so switching is not only useless but harmful for me.
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mquin2112
Constellation
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Galaxy S22
It's driving me insane and I cannot figure out how to turn mobile data off for the one sim (physical sim)
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