How to keep emails longer in Inbox

[DJSomers]

My phone used to keep emails in the Inbox until I deleted them. I recently noticed that after only 2 or 3 months, they disappear.

What can I do to change back to the way it was? I looked but could not find a setting to change back. It's important that my emails be kept in my Inbix. I delete the ones I don't want. Please help. Thx.

[Tidbitty]

What app are you using? If you are using Gmail then you have to go into settings and change the display duration. I don't use Gmail app so I don't remember where exactly it is, but I remember it being there.

[DJSomers]

I'm using the Samsung email app on the s23+.

[notforhire · Accepted solution]

go into Settings in the app, select the email account, scroll down and see what the email sync is set at. I keep mine set at syncing emails for all time and I never have anything "disappear" on me. 

[DJSomers]

Thank you! The email sync was set @ 2000 & I changed it to 5k. By the # of emails listed for each folder, it wasn't close to 2k. We'll see what happens.

[notforhire]

just set email sync to "all time" and forget about it. *my suggestion*

[DJSomers]

Thanks.I sync every 15 min & that works for me. I did increase the # of emails to keep.

[gbjames]

I have an S10. There is no sync option in the email app

[dlhawkes]

Galaxy S23

press and hold the email app on the home screen.

in the top right corner of the pop up.  click the "i"

Click email settings

one at a time select an account.

set "email sync period" to "all time"

close and reopen the app.  

scroll down and watch it sync.