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[Galaxy S25 Series] How to fix Knox Matrix draining battery and overheating phone

(Topic created: 2 weeks ago)
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Galaxy S25
Knox Matrix is draining the battery and overheating the phone. Impossible to work that way. I hope that Samsung publish an update soon to fix this. I'm concerned that the battery can start expanding or leaking because it is to hot and i need to keep the phone charging to go thru my work shift. Really bad situation...
 
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Galaxy S25
A thought. Beta updates can make installed apps behave unexpectedly. I would go to pption to see battery use. Find all apps using most battery. Clear there cache and data. Maybe it might help.
Pattipants
Asteroid
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Galaxy S25
Thank you same forme
Pattipants
Asteroid
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Galaxy S25
T this
Pattipants
Asteroid
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Galaxy S25
I actually cleared data but it did not help
Pattipants
Asteroid
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Galaxy S25
I believe someone used AI to copy my selfie and my name but they spilled my last name incorrectly. I wish they would remove it I have asked for it to be removed several times but no one has removed it my name is Pat p a n t l e and they are spilling my last name p a n t l l e
Naynerini
Cosmic Ray
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Galaxy S25
Yup there's been a bunch of us complaining with the same issue. I recommend sending Samsung feedback using the little arrow at the right bottom. I sent 3 reports to them
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Galaxy S25
Unfortunately the feedback doesn't work for me, after 4 attempts I gave up snd solve the issue with all your help๐Ÿ™
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BPM78
Constellation
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Galaxy S25
Samsung needs to address this on Monday and send out a statement.
AllyLobo
Asteroid
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Galaxy S25
I have noticed my phone heating up pretty quick too. And the Bluetooth on my 24 ultra is acting weird too.
BluJeanz
Constellation
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Galaxy S25
I have an S22 and my phone would be have a 100% charge and immediately within 10 minutes it was dead! I went to store and got a spare one a S22 also, that didnt get the update and it seems to be doing great. I hate these stupid updates. They always screw something up, but battery drain is too important.. I don't wanna switch to an Apple either, but I'm seriously considering it.
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