Original topic:

G. Store isn't recognizing already updated apps (Play Store)

(Topic created: 2 weeks ago)
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LushMelody
Cosmic Ray
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Galaxy S24

I have and use both the Galaxy Store and Google Play Store. Most of my apps are managed by Play Store, but a few are specific to Galaxy Store. I keep both up to date, yet I'm getting update messages for apps that are managed by Google and are already updated, but the update messages won't dismiss in the Galaxy Store.

How do I get these updates to go away after Google Play updates the apps it manages? Basically Galaxy Store isn't recognizing the apps have already been updated. Netflix and Audible have been on this update list for months, and have been updated in Google Play Store, now this new one appeared today, but it's already been updated by Google.

 

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17 Replies
Mujibar
Honored Contributor
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Galaxy S24
Try clearing cache for the Galaxy Store.

What happens if you tap "update all?"
LushMelody
Cosmic Ray
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Galaxy S24

I should have mentioned I have cleared the cache a few times over the past few months, and restarted after a few times as well.

It will not update those 3 apps because they are managed by Google. If I try to update them manually, it states Galaxy Store will take over managing the app, which I don't want, and may effect the functioning of the apps.

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Mujibar
Honored Contributor
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Galaxy S24
I get it. There are some apps I want updated by the Galaxy Store and others I want updated by the Play Store.

Try also clearing data for the Galaxy Store. If that doesn't work, sign out of your Samsung account and then back in.
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LushMelody
Cosmic Ray
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Galaxy S24

Ok, I tried clearing the data, but that was unsuccessful. Signing out and signing back was in also unsuccessful. I also tried a combo of signing out, clearing the app data, then signing back in before opening the store app again. The apps came right back to the update list. ๐Ÿ˜ž

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Mujibar
Honored Contributor
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Galaxy S24
Ok, that is really strange. I'm a bit stumped. I've never seen Galaxy Store want to take over managing apps like that.

This is just a shot in the dark, but try uninstalling those 3 apps, reboot, and reinstall them from Play Store. I have no idea if that will work, but I'm at a loss as to what else to suggest.
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LushMelody
Cosmic Ray
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Galaxy S24

Well, the app does remove after uninstalling and rebooting. However, it appears back on the update list as soon as I reinstalled the app. I tested this with each app individually, all 3 went back on the update list once reinstalled via Google Play.

I actually thought uninstalling and reinstalling fresh would work, but hadn't tried it while looking for a solution without uninstalling. Confounding... 

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Galaxy S24
Just ignore them, they disappear on their own if you do nothing. I often get offered updates I don't want from the galaxy store. If I do nothing they disappear. Only apps that can't autimatically update appear there, and if you don't update them, they go away.
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LushMelody
Cosmic Ray
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Galaxy S24

They should, yes. That's the very reason for this post. They're not going away, and have been there for more than 3 months now.

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meself
Honored Contributor
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Galaxy S24
Apps just dont disappear if you ignore them