Original topic:

Issues With Update UI8

(Topic created: 04-09-2026 06:22 AM)
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rob95
Constellation
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Galaxy S24
I am having issues with the latest update. After opening my phone I get kicked back to the lock screen several times. It has happened to me frequently while typing this. Also my fingerprint no longer works. I have tried restarting my phone and that is a no go. Help.
2 Replies
SamsungModerator1
Community Manager
Community Manager
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Galaxy S24

Hey rob95! Thanks for visiting the Community! Let's see if we can get the issues you're having with the update taken care of.

 

I recommend trying your device in safe mode.  If the issue is corrected when using Safe mode then there is a 3rd party app causing this issue.

 

If that doesnt get it, I recommend doing a factory reset. Please ensure that you back up all the info you dont to lose before doing so.

 

Please let me know if this helps.




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


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Members_4wH0OIJ
Asteroid
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Galaxy S24

I have a Galaxy S21 and after the update it blocked my whole network.  I had to factory  reset my phone and block the update for now. I do not want to have to reset again. 

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