Original topic:

Galaxy S24 Users Report Battery Drain Issues

(Topic created: yesterday)
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SamsungKyle
Samsung Moderator
Samsung Moderator
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Galaxy S24

Hello Community Members. We understand the frustrations caused by the battery drain on your phones and have found a solution.  This is occurring on T-Mobile phones because of the mobile services app.  In order to remove the application, first open Settings, then open Apps, press the filter and sort icon to the right of Apps. Then turn on Show System Apps and search Mobile Services. Select the three dots to the right of mobile services, and then select Uninstall updates. You will need to select OK. After you have selected OK make sure to check the version it should be downgraded.  

This will get you back up and running. If not, donโ€™t hesitate to reach out to us once again!  Thank you for being a Samsung customer.

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Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


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70 Replies
CarlosPR
Asteroid
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Galaxy S24
Hello guys, I would love to know when the One UI 8.5 update arrives for my S24+ in Puerto Rico, since my cell phone has battery consumption and bugs 
System_Kitchen
Constellation
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Galaxy S24

You should receive it in the middle of this month 

CarlosPR
Asteroid
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Galaxy S24
Thank you friend, the truth is that I am worried since the battery consumption is brutal compared to the last update in April and because my S24+ is part of my job
System_Kitchen
Constellation
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Galaxy S24

Yeah , the update will solve the problem 

Also , if my comment is helpful , please click โ‹ฎ then accept my solution ๐Ÿ˜Š

Mujibar
Honored Contributor
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Galaxy S24
Please don't speculate about what the update will do for existing battery issues.
Mujibar
Honored Contributor
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Galaxy S24
Take a look at battery details to find out what apps or processes may be consuming battery. Please see this post for more tips:

https://us.community.samsung.com/t5/Mobile-Tips/Galaxy-Mobile-Devices-Battery-Drain-After-Update/ba-...
Mujibar
Honored Contributor
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Galaxy S24
What are you basing this on? Samsung has not published any timeframes for the stable rollout. Updates are ultimately released to end users by mobile carriers after they perform network testing.
VonVicious
Cosmic Ray
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Galaxy S24
Roll out is supposed to have started may 1st. Some people have gotten it.
Mujibar
Honored Contributor
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Galaxy S24
Last I saw, the rollout was supposed to have started in Korea on April 30, and that has been delayed. The rollout has not started in the US.