1245h
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โ02-19-2026
01:37 PM
(Last edited
โ02-20-2026
09:29 AM
by
SamsungDarius
) in
My galaxy s24 shuts off when I use the camera
1 Reply
Pianodude58
Honored Contributor
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โ02-19-2026 04:04 PM in
Galaxy S24
Steps to Fix S24 Camera Shutdown Issue:
Force Restart:
Press and hold the Power + Volume Down buttons for about 10 seconds.
Clear Camera Cache/Data:
Go to Settings > Apps > Camera > Storage > Clear cache and Clear data.
Check for Updates:
Go to Settings > Software update > Download and install to ensure your phone has the latest software.
Safe Mode:
Turn the phone off. Turn it on, and when the Samsung logo appears, press and hold Volume Down until the phone finishes booting. If the camera works, a third-party app is causing the crash.
Reset All Settings:
Go to Settings > General management > Reset > Reset all settings.
Reset Camera App:
Open the camera app, go to Settings, and select Reset settings.
Force Restart:
Press and hold the Power + Volume Down buttons for about 10 seconds.
Clear Camera Cache/Data:
Go to Settings > Apps > Camera > Storage > Clear cache and Clear data.
Check for Updates:
Go to Settings > Software update > Download and install to ensure your phone has the latest software.
Safe Mode:
Turn the phone off. Turn it on, and when the Samsung logo appears, press and hold Volume Down until the phone finishes booting. If the camera works, a third-party app is causing the crash.
Reset All Settings:
Go to Settings > General management > Reset > Reset all settings.
Reset Camera App:
Open the camera app, go to Settings, and select Reset settings.