Original topic:

Phone Shuts Off With Camera

(Topic created: 02-19-2026 01:37 PM)
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1245h
Constellation
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Galaxy S24

My galaxy s24 shuts off when I use the camera 

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Pianodude58
Honored Contributor
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Galaxy S24
Steps to Fix S24 Camera Shutdown Issue:

Force Restart:
Press and hold the Power + Volume Down buttons for about 10 seconds.

Clear Camera Cache/Data:
Go to Settings > Apps > Camera > Storage > Clear cache and Clear data.

Check for Updates:
Go to Settings > Software update > Download and install to ensure your phone has the latest software.

Safe Mode:
Turn the phone off. Turn it on, and when the Samsung logo appears, press and hold Volume Down until the phone finishes booting. If the camera works, a third-party app is causing the crash.

Reset All Settings:
Go to Settings > General management > Reset > Reset all settings.

Reset Camera App:
Open the camera app, go to Settings, and select Reset settings.