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S24 Ultra Work Profile missing

(Topic created: 03-22-2024 02:09 AM)
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danryan
Constellation
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Galaxy S24

Hi. I've seen some similar posts about this but not specifically the S24.

I just upgraded from the Note 20 Ultra to the S24 Ultra. I can't find the "work profile" option to use for my company M365 apps.

I've seen a post about using a 3rd party app called Islands, but wondering how to enable this, or has it been removed from the UI?

If it has been removed, are there any plans to re-add it? 

Cheers for your help in advance šŸ™‚

OneUI - 6.1

Model: S928B/DS

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danryan
Constellation
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Galaxy S24

I've just discovered the answer...

You need to download Microsoft Company Portal from the Play Store, sign in with your Microsoft 365 account, approve it/authenticate, then the Work Profile automatically gets created.

Hope this is useful for anyone else trying to install Work Profile to use Microsoft 365 apps like Teams, Outlook, etc

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Solution
danryan
Constellation
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Galaxy S24

I've just discovered the answer...

You need to download Microsoft Company Portal from the Play Store, sign in with your Microsoft 365 account, approve it/authenticate, then the Work Profile automatically gets created.

Hope this is useful for anyone else trying to install Work Profile to use Microsoft 365 apps like Teams, Outlook, etc

iam_joshua_bcxvii
Constellation
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Galaxy S24

I already tried this. It still wont enable the work profile. I was already able to successfully login to my corporate email. But it treated by work apps like Outlook and Teams as personal apps, hence my personal apps accounts are also in outlook and teams. Unlike before you would have different app icons for personal and work apps in outlook. 

I used to be able to have personal apps, work apps, and secure folder apps on my S23 Ultra, but when I uninstalled my first work profile there, i was then not able to avail of the work profile anymore. So even in my S23U and now S24U, I can't have a separate app ecosystem between my personal and work apps. -_-

 

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Sir_Hitman
Constellation
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Galaxy S24
In Settings, Accounts & Backup -> Manage Accounts -> add Account, Work Account. Then go back to Settings, just below Accounts & Backup, go to Google-> All Services -> Set up & restore -> Set up your work profile
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cwinkler
Comet
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Galaxy S24

Just be aware that some people were having issues with having a work profile enabled. If memory serves me correctly, it was causing severe battery drain issues (or getting very hot, can't remember which now). Number of discussions in the forum if you want to search for them.

CWinkler
Galaxy S24 Ultra, Active4