Original topic:

Call Log Window Annoyance

(Topic created: 02-12-2026 04:21 PM)
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BombMom67
Constellation
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Galaxy S25

I recently upgraded to a Galaxy 25+ and there is an issue that is making me crazy! Whenever a call comes in, even if I hit the reject button, a separate window automatically pops up that appears to be a call log. It will do that if I am in another app, on a call, on a video... every single time! It also pops up after I hang up from a phone call. I can't find out how to turn that feature off. I even went to a Verizon store and they couldn't figure it out. This issue alone makes me regret the purchase so I am hoping it is fixable.

2 Replies
meself
Honored Contributor
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Galaxy S25
If you miss a call for example a notification appears at top and takes you through the recent call to show the number is that what your seeing
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@BombMom67 This is caused by some 3rd party app that you have installed. Please  post a screenshot. Often the screen shows the icon of the app which popped this window. 

You will need to identify and remove the 3rd party app which is causing this. 

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