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Latest problem: Update: The S25 ultra delays loading and downloading quickly

(Topic created: 05-07-2025 02:41 PM)
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blancmenc
Constellation
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Galaxy S25
Since the last update, it seems safe on May 1, 2025, once the cell phone takes the update. Since the last update seems to be a security update on May 1, 2025, once the cell phone takes the update, the S25 Ultra is delayed in charging and heats up a lot, besides when I use it, I feel that the cell phone is downloaded very quickly, my S25 Ultra before the update did not have this problem and this makes me think a lot about it from Samsumg, now I do not know what to do but if they do not fix this. 

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SamsungMod
Community Manager
Community Manager
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Galaxy S25

Hello blancmenc, Welcome to the Community. We understand how concerning it is that the phone is now heating and experiencing delayed charging.

Try the steps posted in the Best Practices after an Update: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871

Recommended steps for the phone experiencing a delay can be found here: https://www.samsung.com/nz/support/mobile-devices/my-phone-is-lagging-what-should-i-do/?

This article provides tips for keeping the phone at its optimal temperature: https://www.samsung.com/us/support/answer/ANS10002887/

We also recommend submitting feedback to Samsung: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

If you continue to experience concerns with the phone, we recommend contacting customer support: https://www.samsung.com/us/support/contact/

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SamsungMod
Community Manager
Community Manager
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Galaxy S25

Hello blancmenc, Welcome to the Community. We understand how concerning it is that the phone is now heating and experiencing delayed charging.

Try the steps posted in the Best Practices after an Update: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871

Recommended steps for the phone experiencing a delay can be found here: https://www.samsung.com/nz/support/mobile-devices/my-phone-is-lagging-what-should-i-do/?

This article provides tips for keeping the phone at its optimal temperature: https://www.samsung.com/us/support/answer/ANS10002887/

We also recommend submitting feedback to Samsung: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

If you continue to experience concerns with the phone, we recommend contacting customer support: https://www.samsung.com/us/support/contact/

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