Ive downloaded a pdf app and its causing problems . The app wont uninstall or force stop and will not allow me to reset or turn off the device. Mind you i got the phone (z fold 7) 2 days ago everything was fine until i downloaded the app so its not the phone.
You could try going into Play Store and click your profile pic. Then Click Manage Apps and Devices. Click the Manage tab at the top. Find the App and click in box Then Click the trash can to uninstall.
Once the device is powered on in safe mode, you should be able to remove the offending app.
After the malicious software is removed, you will want to secure your device by visiting Settings > Security and Privacy to ensure no threats are detected. Go into the My Files app and delete any residual files associated with the malicious app.
As a more extreme measure, consider factory resetting your device to make sure malicious code is totally wiped. Back up ONLY essential data before resetting to prevent data loss.
