Original topic:

S25 Ultra Rear Camera Video Not Recording

(Topic created: Sunday)
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gwilsonx
Halo
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Galaxy S25

I'm having an issue with my Samsung S25 Ultra. The rear camera can't record videos in the default camera app, ssems to work on external apps such as FB and TikTok. However, the front camera works fine, and I can take photos with the rear camera without any issues.

Whenever I try to record with the rear camera, the app just hangs and freezes in what looks like its focusing. I can't switch back to photo mode or any other mode without killing the app. My software is fully up to date. I've already tried restarting the phone, clearing the cache, and testing it in safe mode but the issue persists. 

1 Reply
realaud
Honored Contributor
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Galaxy S25

Submit an error report through the feedback link in the support tab of this app or through the device care settings of your phone.

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