Original topic:

Camera Issue?

(Topic created: 03-23-2026 06:41 PM)
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HessItUp
Asteroid
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Galaxy S26
Is anyone else having issues with the camera app on the S26 Ultra? 
I close out of everything, reopen it, and it starts working for a while, but eventually the error message pops back up again.
It's getting rather annoying.

image


Mujibar
Honored Contributor
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Galaxy S26
A broken camera is a broken camera, especially on a brand-new phone that shouldn't have these issues. I'd be livid if it was my unit.
Robin621k
Honored Contributor
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Galaxy S26
I get that, they should definitely contact support about returning the phone
HessItUp
Asteroid
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Galaxy S26
I'll be returning the device later today when the store actually opens.
Unfortunately, they're out of stock of anymore Ultras ATM. I'll just be upgrading later.
Thanks for the help!
Tom6068
Honored Contributor
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Galaxy S26

When there, check and be sure that a brand new S26U is exchanged, not some offer to repar or (highly unlikely since it is so new) of getting a used phone that was returned. If that was me and that was not an option, I would demand my money back and move onto another device if the S26U is still within the return window.

Note: I am not here to comfort or protect feelings of members in a forum concerning Samsung hardware/software technical issues and topics
Mujibar
Honored Contributor
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Galaxy S26
You're welcome and good luck!
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HessItUp
Asteroid
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Galaxy S26
After it does the issue and I hit continue, it doesn't exceed 25x. Anything more disappears.
So it has to be something to do with the zoom, I'm assuming.
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Ally_step_hens
Constellation
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Galaxy S26

How do you do this?

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Ally_step_hens
Constellation
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Galaxy S26

I also have this defective unit. Brand new phone and they can't seem to make a working camera 

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kswei
Asteroid
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Galaxy S26

Yes, i run the same test and this message appeared as well..anyone getting it fixed or must we send back to samsung ?

 

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kswei
Asteroid
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Galaxy S26

mee to, have this problem pop up end of May. and now on and off i can;t took photos or use it for our QR code payment, each time hv to go clear data and cache, it work for 1 or 2 times and problem appear again, believe it is some bugs. and reddit user complaint the same problem, and so far no soluiton yet, hope samsung can look into this.

https://www.reddit.com/r/samsunggalaxy/comments/1tqomk7/s26_ultra_camera_not_working_message/

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