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HOW TO RESTORE SECURE FOLDER ON S26U?

(Topic created: 03-12-2026 09:38 PM)
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SimpleMachine
Cosmic Ray
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Galaxy S26
I'm trying to move my Secure Folder from S22U to S26U.

In Secure Folder settings on S22U, it has a "Restore from backup" menu option, but this restore option is not available in S26U Secure Folder Settings menu so I can't use my Samsung account for this operation.

I've tried to use the 'External storage transfer' backup feature in 'Settings > Accounts and backup' on the S22U - I'm able to perform a successful backup to the attached flash drive. On the restore side of things(screenshots) on S26U, I can see the backup file when I plug the flash drive to the S26U. When I select the file, it acts like the restore would begin then it would say "No backup data". 

Any idea what's happening? Secure Folder on 26U has been fully initialized and unlocked while trying this. Same Samsung account logged in on both devices Secure Folder.


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Solution
SamsungMod
Community Manager
Community Manager
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Galaxy S26

Hello SimpleMachine, welcome to the Samsung Community! We want to let you know we understand how frustrating it may be experiencing complications with your transfer. I am happy to be here to help! I see that you've already tried a number of troubleshooting steps on your own. I went ahead and included some links below that may help you further here: 

For Backup on Secure Folder

For Access Secure Folder

 

Please, do not hesitate to reach out to us here at Community if these steps also don't resolve your issue. We want to make sure you have access to what is important to you too!

 




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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9 Replies
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Galaxy S26
It was available for me on my 26 Ultra.
SimpleMachine
Cosmic Ray
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Galaxy S26
Lucky you!
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ConnorL
Cosmic Ray
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Galaxy S26
Mine was being weird so I used 'my files' to transfer the folders themselves from one to the other. Using the storage sharing thing. That was being a pain and I think I eventually just archived it as a .7z and quick shared it over. Went into secure folder and tapped add file, and moved it from regular to secured then extracted it. It was convoluted for me.
SimpleMachine
Cosmic Ray
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Galaxy S26
Wow, convoluted indeed. Glad u finally got it to work
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Just_horace
Nebula
Options
Galaxy S26
It was an EASY transfer right over using Smartswitch!
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Solution
SamsungMod
Community Manager
Community Manager
Options
Galaxy S26

Hello SimpleMachine, welcome to the Samsung Community! We want to let you know we understand how frustrating it may be experiencing complications with your transfer. I am happy to be here to help! I see that you've already tried a number of troubleshooting steps on your own. I went ahead and included some links below that may help you further here: 

For Backup on Secure Folder

For Access Secure Folder

 

Please, do not hesitate to reach out to us here at Community if these steps also don't resolve your issue. We want to make sure you have access to what is important to you too!

 




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

SimpleMachine
Cosmic Ray
Options
Galaxy S26
Thanks all. What finally worked:

~~~
On your S22, Goto "Reset", click on Temporary Cloud Backup, Back up only Secure Folder upder Apps and let it upload.

On your S26, Goto "Reset", click on Temporary Cloud Backup, then click on Restore.
~~~

Not sure why this feature is tucked under Reset but this got the Secure Folder working now!
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Johnny-Dollar
Constellation
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Galaxy S26
I don't understand i didn't have this problem tru metro password
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userM0fkmzz98y
Constellation
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Galaxy S26
Can l transfer secure folder if old phone is not working at all?
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