I hate the phone because my sound notifications don't come through. I restart the phone and it may work for a short while then it stops. No DND or airplane mode on. I've tried all the suggestions. Nothing works to fix this!
Hello samsunguser7. Welcome back to the Samsung Community! We are happy to have you here. As far as you not receiving notifications we understand this is concerning. I will be happy to troubleshoot with you, please don't hesitate to reach back out to us with the specifics. If I may ask is it your sound notifications for everything, or a specific application?
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Hello samsunguser7, I see that you are not receiving notifications on specific apps. Below I have provided you with a link with troubleshooting steps to resolve your issue with receiving notifications. If your issue persist after the steps been done, please don't hesitate to reach back out too Samsung.
If these troubleshooting steps do not work, I think setting up a service repair would be the next step. You can call in 1 (800) 726-7864, which would be the fastest method to get set up. Or you can send us a private message to one of the moderators with your device's model number and serial number. You can use the link below to send us a private message.
