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Friday in
Galaxy S26I just got the s26, I replaced my Motorola razor flop phone, the newest one available, I have Verizon. I had to switch phones because suddenly my phone started acting strange despite my mobile data and wifi being on, it would claim otherwise, but only on random apps. All Google apps worked, no Verizon apps would work. My bank or America app, yahoo mail, Instagram but not Facebook or messenger, Harry Potter game, and a few random others wouldn't open. I was sent a replacement and it did the same thing, my mother-in-law had the same phone and the same problems which started the same night mine did. We went to the store because replacements were just doing the same thing and hoped a different brand would work. I missed Samsung so I got the s26 and she got the new iPhone. It's been almost a week and my s26 is having the same problems as the Motorola, except Samsung apps can be added to the list of what isn't opening. Her iPhone is working perfectly. I'm worried that I might have to switch to an iPhone if I can't fix this issue, but since it's happening on both Motorola and Samsung, it's can't be blamed on the phone. We have Verizon, but her iPhone is working so I don't think the network can be blamed, I'm wondering if it's android, but I don't know anyone else who is dealing with this issue so maybe not android. I honestly have no idea how to fix it and neither does Verizon, I hate iPhone and have never had anything except android and desperately want to avoid switching, but it works. Please help
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Galaxy S26@K_87 It is likely that you are using an app which is malicious or a resource hog. It caused issues on your previous phone and on this phone. Review any 3rd party apps that you have installed.
One way to do a quick check is to boot into safe mode. If the phone works great while booted in safe mode, you know that the issues are caused by a 3rd party app.
To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/ To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/
