Original topic:

Apps gone missing

(Topic created: Sunday)
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Athena0803
Asteroid
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Galaxy Watch

Not sure if this is coincidence or not but around the time my Galaxy Watch 7 installed an update a few days ago, both Samsung Mail and Google Chat have gone missing.  I used to get notifications from them when a new email came in or a new message was sent - a red dot appeared on the left side of screen.  Now I can't find them in my list of apps on my watch or on the Wearable app on my phone.  However both still work perfectly fine on my Samsung A54.

The notifications are very useful, how do I get them back?

Thanks in advance for any assistance!

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@Athena0803 On your phone in the Wearable app:

1. Open watch settings

2. Click on Notifications

3. Click on App notifications

4. Scroll down and enable each of those apps. 

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Athena0803
Asteroid
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Galaxy Watch

OK, I just found that they are already turned on.  I will try 'allowing all' and then restart my watch.  

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch
Make sure that your phone isn't on Mute or vibrate. And check that the overall notification/ watch setting is set to what you want.
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Athena0803
Asteroid
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Galaxy Watch

Hi - still no luck. Screenshot.jpg

Not sure if you can see the screenshot I added but it shows that notifications are selected for Chat and mail.  They were already selected, I didn't have to add them.  The weird thing is that I can select notifications for those two apps but it doesn't look like those apps are on my watch.  Again, this only happened recently and it may have been after the watch was updated but I can't be sure.  I can't find anywhere on the watch or in the Wearable app how to add Email and Chat to my watch.  

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