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Original topic:

Compatibility with S9+ (Android 10)

(Topic created: Monday)
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Mahmoodn
Constellation
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Galaxy Watch

Hi,

According to the Samsung page, Watch 7 should be compatible with Android 10.0, but when I try to connect my S9+ running Android 10 (One UI 2.5) to the "reset" (has been reset) Galaxy Watch 7 via the wearable app, I get an error on the wearable app that the software is not compatible. Please see the attached photos.

I was wondering if anyone else has faced the problem before.

photo_2024-12-30_13-14-51.jpgphoto_2024-12-30_13-14-48.jpgphoto_2024-12-30_13-14-43.jpg

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Dan2023
Honored Contributor
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Galaxy Watch
I'm sorry to inform you that the Watch6 is compatible with Android 10. The Watch7 requires Android 11 or higher.

https://www.samsung.com/ae/support/mobile-devices/samsung-smart-watch-and-phone-compatibility/

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Dan2023
Honored Contributor
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Galaxy Watch
I'm sorry to inform you that the Watch6 is compatible with Android 10. The Watch7 requires Android 11 or higher.

https://www.samsung.com/ae/support/mobile-devices/samsung-smart-watch-and-phone-compatibility/
Mahmoodn
Constellation
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Galaxy Watch

Thank you... Though weird that two Samsung pages say different things.

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