Original topic:

Galaxy watch 5 pro

(Topic created: 11-13-2022 02:04 PM)
Options
Galaxy Watch
What's going on my fellow samsung device users I have a question anyone else experiencing🤔 the crome finish peeling off the the bottom of your watch 5 pro🤔 I've only had Mines not even whole month no drops or anything 


image


image







1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out.  I can certainly understand your concern with the sensor cover not showing completely chrome. I would recommend first giving your watch a good cleaning to verify there is nothing stuck on the watch. Give this link a try for the proper method of cleaning your watch: https://www.samsung.com/us/support/answer/ANS00084602/

 

If you have tried cleaning the watch and are still experiencing these symptoms I would recommend a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.


1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
4. Private message: https://bit.ly/3fbRevo

5. Contact customer service directly at 1-800-726-7864 for further assistance.

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out.  I can certainly understand your concern with the sensor cover not showing completely chrome. I would recommend first giving your watch a good cleaning to verify there is nothing stuck on the watch. Give this link a try for the proper method of cleaning your watch: https://www.samsung.com/us/support/answer/ANS00084602/

 

If you have tried cleaning the watch and are still experiencing these symptoms I would recommend a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.


1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
4. Private message: https://bit.ly/3fbRevo

5. Contact customer service directly at 1-800-726-7864 for further assistance.

0 Likes
Reply