Original topic:

Need help

(Topic created: Tuesday)
137 Views
Just-me56
Constellation
Options
Galaxy Watch
I've lost my watch and I want to delete data or reset it so no one can get into it. I can't find any help TIA
0 Likes
5 Replies
Robin621k
Honored Contributor
Options
Galaxy Watch
Have you gone into either Samsung Find or Google Find Hub to try and find it first?

This link will give you all the information that you need to find your watch.

https://www.samsung.com/latin_en/support/mobile-devices/how-to-find-your-galaxy-watch-when-it-is-los...

This link is to reset your lost devices, many conditions need to be met for Samsung find.

https://www.samsung.com/latin_en/support/mobile-devices/what-to-do-if-you-have-lost-your-galaxy-devi...
AAbbott
Comet
Options
Galaxy Watch

You can reset the watch remotely if you find it in Samsung find or Google find hub. You can also add an additional password, which you'll have to remember should you recover it.  A warning though, you can only find the watch if it's on.  If it was turned off or the battery died, the best you can do is see the last known location, and you will not be able to reset it or password it.

Just-me56
Constellation
Options
Galaxy Watch
Since the battery is dead I can't locate (find) the watch. I know the last place I had it but of course no is claiming it was turned in.
0 Likes
AAbbott
Comet
Options
Galaxy Watch

You can keep checking the apps to see if someone found it and charged it up.  Did you have a security PIN on it?  If so, it is unlikely someone could get into it even if they did charge it up.  If they reset it, as long as you didn't go into your Samsung and Google accounts and log it out, no one will be able to use it, as they would have to log into those same accounts. If you didn't have a security PIN on it, then it could be a problem with someone being able to get into your messages, not so much your wallets, though, as you usually have to provide a PIN to use them.

0 Likes
Just-me56
Constellation
Options
Galaxy Watch
Thank you so much
0 Likes