Original topic:

Random Glitch

(Topic created: 3 weeks ago)
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Majj_F
Asteroid
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Galaxy Watch
I don't understand yhis random glitch thats been happening. It started with my Watch 6 so i thought maybe its the watch its old i need to upgrade, so i did to the watch 8 and still same glitch. BASICALLY for whatever reason the watch just stops working right it wont let me swipe up or left or right, it does allow me to swipe down and see that menu i can go into the settings that way but i cant open apps i cant even see them since it wont let me swipe up to see the apps. We rebooted, restarted, ect used new backup everything. It starts working normal then poof Glitch again. I know its not the device because like i said earlier the exact same issue was happening with my Watch 6. PLEASE i hope someone can help or give me aome idea to whats wrong 😔 
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@Majj_F I would verify that the touch screen to wake is enabled. It sounds like it might have been turned off accidentally. 

Majj_F
Asteroid
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Galaxy Watch
Na the screen is fine thank you though that was eliminated early in the quest 😔
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@Majj_F Since this has happened to you on 2 completely different watch models, I don't think the fault lies in the watch. It is probably a setting on your phone which is syncing with the watch. I would suspect that a routine or mode is turning off tap to wake on the watch. 

Majj_F
Asteroid
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Galaxy Watch
100% agree not the watch at all thats whats been making it hard to figure out. I'm going to check the routines i turned them off before a while back but im going to check again tysm .
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