After the last update my watch 6 is barely usable. At some point it crashes and then it goes into a reboot loop and I can't get it to stop until the battery dies. Has anyone else had this issue? I've factory reset and it still hasn't fixed the problem.
I have a watch 6 classic and not a watch 6 but I assume the updates are similar. I have the latest build number R960XXU2CZB6 installed and am not having any issues with my watch 6 classic.
I've done it all and it's still failing, even more now. I went and bought an Ultra. I'm sure Samsung is happy bought a new one. The update caused this. It was working just fine until that update.
Hi @RomeNTexas, thanks for reaching out to the Samsung Community. That has to be so frustrating to have your watch in a constant boot loop. I would love to help in any way I can. Since you have already tried some troubleshooting, and a Factory Reset didn't work, I would think the best option would be to see if there is an authorized repair center in your area, so they can evaluate what's going on. I will also link an article of other steps you can try before the service.
I think I did it wrong and I didn't find that option, you think you can give me some guidance on that. P as I'm typing my watch decided to crash again so whatever I tried didn't work ๐
Are you able to get to the menu? I don't know what else to add to the instructions. I hope they have not removed the option like they have done on the phones.
You need to follow the instructions exactly. Turn on the watch, keep both buttons pressed until you see the Samsung logo, then let go both the buttons simultaneously, and then keep pressing the power button again and again until you see the menu.
I was finally able to do it, it kept crashing on me but I'm going to see tomorrow when I use it does it do it again. If so I'm just going to trade it in and get me the ultra watch ๐
