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Watch beta program-Trouble getting the software update

(Topic created: 06-11-2023 01:05 AM)
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Vegeta
Halo
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Galaxy Watch

Anyone having trouble getting a software update for it when you join beta program I know I have doesn't give me a prompt to download it for the life of me get the chance to do so seeing the banner nothing happens the past 4 days trying to any thoughts

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with not receiving the beta update. Please give this FAQ link for the beta a try: https://us.community.samsung.com/t5/Tips/FAQ-of-the-One-UI-Watch-Beta-Program/td-p/2558280

If you have any additional questions I would recommend reach out to the beta moderators directly for further assistance. @USBetaModerator and @USBetaModerator2

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6 Replies
MP09
Astronaut
Options
Galaxy Watch
Same
Yayo1
Astronaut
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Galaxy Watch
Same
TheOgSeth
Comet
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Galaxy Watch
Same
Vegeta
Halo
Options
Galaxy Watch
For the Galaxy watch 4 classic I click on it it join send me immediately to the survey without even experiencing the software and what it has to offer in the future when it does come out it's my first time joining any beta from Samsung so I confused about the whole thing
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Galaxy Watch
So far this has been ridiculous. You would think they would have some of the BASIC features in order. On top of that good luck replying to any posts in the Beta forum. Nothing works!
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with not receiving the beta update. Please give this FAQ link for the beta a try: https://us.community.samsung.com/t5/Tips/FAQ-of-the-One-UI-Watch-Beta-Program/td-p/2558280

If you have any additional questions I would recommend reach out to the beta moderators directly for further assistance. @USBetaModerator and @USBetaModerator2

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