Will Samsung ever make a watch (or provide an update) that will allow it to be opened using biometrics? It's a pain to try to type my pin with my fat fingers while I'm running on the treadmill...it would be SO MUCH EASIER to just place my fingerprint to unlock my watch...
Why is your watch locking when it's on your wrist? Once you unlock it when you put it on, it should stay unlocked for the entire time it remains on your wrist. There is no room in the tiny watch case for a fingerprint sensor or a camera for face unlock.
Hi @Wick, Welcome to the Samsung Community. I could definitely imagine how frustrating it is for your watch to keep locking and then having to keep typing in your PIN. I would be more than happy to help. As long as your watch is on your wrist it should remain unlocked. We can definitely try a few things to ensure that this happens.
First please make sure the watch band is tightened enough, a loose watch band will cause the watch to lock more frequently.
Next ensure that the sensors are clean on the part that touches your wrist so that we know its getting a good connection.
Make sure the watch is fully up-to-date and there are no current updates pending.
Follow the link on how to make sure you watch has the latest update:
