hello, i recently got a hwk950 atmosphere bar off an auction it is great condition works fine . problem is when i try to do wifi connection i go to smart things app find device but it is asking for password. i am assuming from previous owner. and i hit dead end there. yes, i have done the reset on it but it has no effect on that. hold + _ till ids yep no luck. any help please?? i can find little to nothing about this on line.
Hello! Thank you for posting about this. I would recommend that you contact our SmartThings Department for more help. You can contact us directly at 1-800-Samsung. Thank you again I do apologize for the inconvenience.
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today, have you tried deleting and re-installing the soundbar in smart things? I have been having problems with ST lately and had to delete my TV and it worked fine afterwards. Just a thought...
Hello! Thank you for posting about this. I would recommend that you contact our SmartThings Department for more help. You can contact us directly at 1-800-Samsung. Thank you again I do apologize for the inconvenience.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
