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I posted this before and it was closed without me having the chance to respond. The previous response recommended "turn it off and back on... View Post 
Samsung_Moderator
I would recommend calling our remote management team to get further support, you can reach them by c... View Post |
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I updated my Q990c sound bar to firmware 1004 and I’m experiencing random one second audio drop outs when playing content from the TV’s native... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I know how frustrating audio drop outs can be. The ... View Post |
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I just had delivered a brand new Q990C and so far am pleased with it. I noticed through the Alexa App the soundbar was paired to two different... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be a cause for concern. I would recommend reac... View Post |
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Hi everyone, I am new to Samsung soundbars but I’m considering getting a Q-Symphony installation like the Q700. I also use Spotify connect. I... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You should be able to connect your phone to the soundbar to get t... View Post |
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend going to samsungparts.com and enter your model ... View Post |
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I just bought this Samsung sounnderbar comes with subwoofer wireless rear speaker kit. Well I followed the steps and the only thang I can get sound... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your subwoofer not connect... View Post |
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Hello, I’m currently using a 77” S95C paired with a Q700C soundbar. One issue has been bothering me for quite a while that is the audio cuts out... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If the suggestions from @xMATRIXx did not help then this will req... View Post |
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Hello, I am trying to set up a receiver to send audio through to my TV (65" S90C 4k TV) and my Receiver (a Denon AVR-X4400H) via ARC. I know... View Post 
JBTechfanatic
Be sure HDMI CEC and input plus is turned on and that the sound output is set to the receiver . once... View Post |
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I am experiencing difficulty with the rear left speaker dropping connection. It happened on occasion when I first purchased this soundbar along... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your speaker dropping conn... View Post |
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Hello, I recently purchased another soundbar product from Samsung. It's a q990c that I cannot connect to Wi-Fi via the smartthings app so... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with not being able to connect t... View Post |
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Will the 9200s rear speakers be compatible with HW-Q800C soundbar? View Post
Samsung_Moderator
Hello! Thank you for reaching out! No, they are not compatible, these speaker kits on only for Q600B... View Post |
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I have a SAMSUNG HW-C450 2.1ch Soundbar w/DTS Virtual X, Subwoofer Included, Bass Boost, Adaptive Sound Lite, Game Mode, Bluetooth, Wireless... View Post
Samsung_Moderator
Thanks for sharing this inquiry with the community. Connecting a soundbar to a TV can be difficult a... View Post |
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I have the HW-S800B connected to my Frame TV via HDMI, and when I first plugged it all together the TV recognized it perfectly I was able to... View Post 
some_donkus
Yes, it turned out to be the cable causing the problem. I assume micro-hdmi is used given the size o... View Post |
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Just set up my new HW-S800B soundbar with my Frame TV, which is capable of by a WiFi connection and HDMI-ARC connection, but the documentation... View Post
JBTechfanatic
In your tv settings you need to turn on hdmi input plus and hdmi cec. This allows the tv and bar to ... View Post |
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I have the HW-Q700B audio system. Just recently, it started to crackle during audio output. The odd thing is that if I turn it off and back on... View Post |
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Having issues getting service on my sound bar. Was told my only option is to send it in. That is not an option for me. The only service company in... View Post
Samsung_Moderator
We certainly understand where you are coming from, and we would like to thank you for sharing this c... View Post |
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Smart things is not finding my HW-S50B soundbar. All documentation says to use Smart Things to monitor and update my soundbar. But STs is not... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Since you are having issues with not being able to connect your s... View Post |
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My subwoofer has a significant delay from the rest of the speaker setup. I've tried re-pairing the subwoofer and surround speakers to the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your subwoofer not staying... View Post |
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I just purchased a QN90C. It came with a HW-Q600C remote. I added the Verizon FIOS app. The Samsung remote works to change channels and volume... View Post
Samsung_Moderator
We can't guarantee that the remote will work different features within a third party application. Wi... View Post |
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Im having problems adding Keyboard, headphones and mouse to my Samsung 55" Frame tv. Will the smart keyboard trio 500 connect for sure? My... View Post 
user_ams007
Please unplug Your TV from the power outlet for about a minute or two, This is a Soft reset and norm... View Post |
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I hate the volume slider for the Q990B (not sure if it's like this for all their soundbars). It's more difficult than it needs to be when... View Post
JBTechfanatic
They have updated the app to do either. Make sure your tv and phone have the latest firmware. You k ... View Post |
