Original topic:

Electric stove knobs broken

(Topic created: 11-24-2023 02:06 PM)
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RJD0511
Constellation
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Kitchen and Family Hub

The temperature control knobs on our stove have broken 3 of 4

 

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SamsungAl
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

I definitely understand the request and need for the replacement part(s) at this time and recommend reaching out to our parts department directly for any and all accurate part inquiries to ensure the best outcome. You can contact J&J International by phone at 1-800-627-4368 or online at samsungparts.com. 

 

If you have any further concerns you can contact us directly using one of the methods listed below-

Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or 
Private Message by selecting any moderator and clicking on the chat option with your full model and serial number.

 


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2 Replies
allenaltl
Cosmic Ray
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Kitchen and Family Hub
Don't worry our crappy samsung stove oven sounds like it's gonna take off for outerspace. Samsung makes horrible appliances!
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Solution
SamsungAl
Samsung Moderator
Samsung Moderator
Options
Kitchen and Family Hub

I definitely understand the request and need for the replacement part(s) at this time and recommend reaching out to our parts department directly for any and all accurate part inquiries to ensure the best outcome. You can contact J&J International by phone at 1-800-627-4368 or online at samsungparts.com. 

 

If you have any further concerns you can contact us directly using one of the methods listed below-

Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or 
Private Message by selecting any moderator and clicking on the chat option with your full model and serial number.

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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