Dear Community, I am reaching out because I have been frustrated with the lack of service for a recently purchased Samsung fridge which failed within a few months. I am hoping to hear from others who may have had similar experiences, and especially from anyone who has successfully gotten Samsung service to actually show up when needed. I am located in Virginia. Starting to miss the good old days when customer service felt a bit more reliable. Thank you in advance for any insights or advice.
You are 1 in the number of thousands of dissatisfied people, we spend money with Co.that produce products not worth a cent,will not be able to contact anyone. The rich gets richer,and poor ๐ข gets POORER!!!๐ฅ ONE DAY IT WILL CONSUME THEM ALL!!!๐๐๐๐
Just my opinion,I would never buy a appliance from a manufacturer that specializes in electronic devices,ie: phones,computers,tablets etc. Their track record in appliances are not favorable.
From my experience with a Samsung refrigerator and an LG refrigerator, now I have Frigidaire. When something went wrong with the first two I called to get it repaired and was told it would be 3 weeks to get there. It was under warranty. It turns out they only had three repairmen to work on any brand in a 200 Mi radius. I was without a refrigerator for 8 months before they replaced it two weeks before the warranty expired. I went from Samsung to LG then LG 2 the Frigidaire. The Frigidaire is still running with no problems, thank goodness. I can't remember what I had before but it was 20 years old when it died. My brother just had one for 35 years before he had to replace it. They just don't seem the last long anymore. They need to get more repairman since they all are under contract for several different companies. Lowe's home improvement, home depot, Costco and Sam's I'll use the same three people, along with four other smaller stores the last time I dug into it.
Hi Arashed , Welcome to the Samsung Community! Please note, the community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly.
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