Our refrigerator model no.rf23m8090sr is operating normally but the display/control panel has stopped lighting up when the doors are opened as it is supposed to do. It has lighted intermittently but goes out again and is unresponsive. I turned off the power at the circuit breaker for ten minutes to try to reset but it didnโt help. What is the fix for this problem?
Hello, JJV57! Thank you for reaching out to the Samsung community. I am sorry to hear that your refrigerator display panel is not lighting up. Because this issue involves internal electrical components and wiring, we recommend consulting with an authorized service center. You can do that by visiting the link here: https://www.samsung.com/us/support/service/ If you are looking for Self-Repair Resources. You can visit Samsung.parts.com with your model number. There you can find service manuals and other official literature.
If you do not have access to the service manual or prefer not to handle electrical diagnostics yourself, we highly recommend scheduling an authorized technician. You can use the link above, or you can send us a private message to assist you with that as well. {Send A Message}
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Hello, JJV57! Thank you for reaching out to the Samsung community. I am sorry to hear that your refrigerator display panel is not lighting up. Because this issue involves internal electrical components and wiring, we recommend consulting with an authorized service center. You can do that by visiting the link here: https://www.samsung.com/us/support/service/ If you are looking for Self-Repair Resources. You can visit Samsung.parts.com with your model number. There you can find service manuals and other official literature.
If you do not have access to the service manual or prefer not to handle electrical diagnostics yourself, we highly recommend scheduling an authorized technician. You can use the link above, or you can send us a private message to assist you with that as well. {Send A Message}
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
