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Original topic:

clock won't keep correct time on the clock display

(Topic created: Sunday)
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kingsfisherman
Asteroid
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Kitchen

Hello,

My Model NX58M6630SS Clock display loses time after some time and begins flashing until the cancel button is used.

Why does the clock not keep the correct time on the display?

Thank you,

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen

Hello kingsfisherman,

thank you for reaching out to our Samsung Community US forum. We recommend for you to review this troubleshooting guide https://www.samsung.com/us/support/troubleshooting/TSG01110183/ to further assist you with this concern. We regret to advise the focus of this forum is support for US products and as your device is a non-US model information is severely limited and the troubleshooting steps suggested within the article may not apply. Furthermore, we kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/ to receive the most accurate support. Keep in mind, your region more than likely has a community of it's very own!! Check out the following link and join the community in your region to get started and reach the necessary support: https://r2.community.samsung.com/

kingsfisherman
Asteroid
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Kitchen

I could not join the Thailand Community because there was no English translation available. Also, there was no solution in the troubleshooting guide for my situation.

The clock display begins to flash when 2 burners are used or 1 burner and the oven is used together.

Please advise.

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