I have two different model televisions, a Q90T and a Q60DB. For several months, the Discovery+ app would play for a few minutes and then freeze on the Q90T. I recently purchased the Q60DB and have been experiencing the same issue. I switched from Wi-Fi to ethernet on the Q60DB and the issue persists. I have changed DNS settings on my Internet settings however the problem continues. I have 1Gbps service through Verizon and a Ubiquiti Dream Wall as my router. I do not have any issues with any other apps on either television, only the Discovery+ app. I have also cleared the app's cache, and deleted and reinstalled the app with the same result. Any help would be greatly appreciated.
Hello! Thank you for reaching out! As you have tried this on 2 TV's this seems like an app issue. I would recommend reaching out to discovery for further support.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Hello! Thank you for reaching out! As you have tried this on 2 TV's this seems like an app issue. I would recommend reaching out to discovery for further support.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
