Original topic:

Rebooting loop

(Topic created: Saturday)
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Sopu
Constellation
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LED and OLED TVs

Hi! I know there has been at least one other person asking this, but i couldn't fix my tv with the advice he had been given, so i'm asking what to do then. So thw tv will look broken first, part of the screen going black and green, and then it turns of and then on again, only to repeat it.

 

I did the 5-10 min unplugged, but cannot reset the tv, because it starts the reboot loop so fast. I've taken out all other things like hdmi etc. What to do next?

 

Thanks. 

1 Reply
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hi, Sopu. Welcome to the Community! We know how frustating it can be to have a rebooting loop on your TV. 

Have you tried a factory reset on your TV? Here are some steps to help you.

To perform a hard reset (factory reset) on a Samsung TV without a working screen, you'll need to unplug the TV, press and hold the power button for 30 seconds, then plug it back in and power it on.
Lets us know if this helps! 

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