Samsung Front Load Washer Stuck

[texasfin]

Hello,

Yesterday my wife heard "something fall" in the laundry room. She checked it out and said everything was normal but smelt "smokey" scent in the room. She was running a full load in our Samsung front load washer (WF42H5000AW/A2-11). She stopped the cycle and unplugged. When I got home, I unloaded it, plugged it back in. No buttons would respond. Except the error button showed an odd code (pic 1). I contacted Samsung, who read code, kept telling me to unplug for 2 minutes, plug back in. Nothing. (Pic 2 & 3). 

Nothing I tried would restart the load.No combination of button-pushing, unplugging is helping. Some google searches make me think it is a circuit board. Perhaps the sound and smell of smoke indicates there's something else wrong that triggered it. How long or how much do I try to fix the issue before waving the white flag? 

Thanks,

texasfin

[GaryB82 · Accepted solution]

I would call support back and have a tech visit to diagnose the issue
https://www.samsung.com/us/support/contact/

[JJJJJJJJJJJJJJJJJJJJ]

In my personal experience, it cost almost as much to replace the motherboard as it does to buy a new washer.