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02-16-2019
11:02 PM
(Last edited
08-15-2019
02:43 PM
by
SamsungStephani
My wife has hated this washer since we got it. Sometimes it works correctly but most often not. It runs on and on with rinse and spin for hours. I have to shut it off and usually put it on the quick wash setting to get it to finish. I saw in your notes that there might be air in the lines. No air! Also reset the machine by unplugging the power and holding the start/ pause button for ten seconds. Neither fixed this issue. She wants it thrown in the ditch but as a life long mechanic I'm sure there must be a cure? Is there any recalls on this washer on this problem? Is there a fix for this issue? Thanks, Frank Ward
Solved! Go to Solution.
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09-15-2018 12:22 PM in
LaundryWell it changed to extra large load again during the wash cycle. It is still washing but once it reaches spin it will stop. What else could be causing this. I washed clothes fine all day yesterday and now this is happening. I have had this washer over a year with no problems. Bought the washer and dryer to match brand new. What else could be wrong.
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09-15-2018 12:22 PM in
LaundryWhen it starts the spin cycle it will start to spin and spin for a minute then kick off and stop.
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09-15-2018 12:26 PM in
LaundryAre you getting any kind of error codes on the display?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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09-15-2018 12:27 PM in
LaundryHow do I get error codes?
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09-15-2018 12:26 PM in
LaundryThe washer is still in wash cycle doing what it’s suppose to. Agitating clothes like normal just went from a large load to a extra large load. Will see if it continues to rinse cycle or stops and I have to hit start/pause to make it start once the wash cycle is done?
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09-15-2018 12:29 PM in
LaundryIf the symptom continues, we can look further into this. You can send us a private message with your unit serial number to the link.
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09-15-2018 12:32 PM in
LaundryFor this unit, certain labels/cycles will flash. For example, your "Wash" Icon will flash.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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09-15-2018 12:37 PM in
Laundry- Mark as New
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09-15-2018 12:38 PM in
LaundryThey flash along with the normal red led light on the turn dial. Both normal and rinse are flashing. Now it won’t rinse. Hit start and it started but stopped.
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09-15-2018 12:41 PM in
LaundryJust placed it on spin cycle only and it is currently draining out the water. I don’t know what is going on with this washer. But it’s frustrating because it washed 5 loads fine yesterday woke up today to wash last load and now it’s doing this.