New Update

[Darkhexen]

Hi, is there any possibility of a new update for Samsung S20 FE 5G? I know the device is end of life, but an update is needed to give access to 5G.

After extensive troubleshooting and pointless calls to Fido's technical support I have finally figured out why my phone won't connect to their new 5G network. Fido's CSC (FMC) has not been updated on my phone since the 5G network went live. I believe my last update was in Oct. So unless my phone gets a new update to Fido's CSC allowing 5G, I will forever be stuck with LTE service on a 5G device.

I know of others who are within the S20 family that are stuck in the same situation.

[Robin621k]

This is a user to user community, Samsung doesn't monitor these boards.

[Darkhexen]

Samsung's customer service says otherwise and directed/suggested it to me.

[Robin621k]

Did they say anything about FEEDBACK, and tech help?

[Darkhexen]

Yes, this was also recommended to me and already completed. The forum's were simply for more exposure. I will focus elsewhere, thanks.

[Robin621k]

I will repeat, Samsung doesn't monitor these boards moderators do. This is not something moderators will send up the food chain!

[Darkhexen]

I don't think you understand the point of this post... It's to get people talking about it. You have made it very clear I'm not wanted here. So I'll leave this as my last post.

[Robin621k]

I understand your point, that is not what is done here.

This is not REDDIT !

[Mujibar]

I think you may have overestimated people's desire to care about something that doesn't impact them. If it's a CSC issue, you might want to look into Odin flashing different firmware. Good luck solving your problem.

[Robin621k]

If he gets updated to latest software, Odin is gone.

[Mujibar]

Oops