we're sorry to hear about the "glitching" concern being reported. We would like to ask some additional questions and provide the best assistance possible. To start, from the video provided it can potentially be a concern caused by a loose or damaged connecting cable or improperly being connected to a power source. Have you checked the connecting cable or power cord? If any damage is identified you will need to have them replaced.
The final option to determine if this in fact is software or hardware related is to perform a picture test on the monitor. Some of our monitors have the Picture test option which can be found by navigating to Settings (All Settings) > Support >Self Diagnosis (Device Care > Self Diagnosis) then select Picture Test.
During the Picture test, if the issue is still persistent you will need to have the monitor serviced, and we can assist you with that aspect directly via Private Message.
***Please include your full model code, serial number and current software version when reaching out to any moderator for further assistance.
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
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Hi, Power cord and cable are in good condition. All self-diagnostic tests passed. Current version: 2123.
I installed Picom, a compositor which adds visual effects and aesthetic enhancements to Linux window managers, and I suspect it may be causing the flickering. The issue occurs occasionally without warning so I canโt confirm yet. Iโve disabled it and will update.
