Samsung Start M7 Monitor USB Hub Functionality

[userz5XvjHG4U7]

Hi,

I recently saw this video which give a good demo of Samsung's M7 Monitor that was actually Sponsored by Samsung:

https://youtu.be/qGs9H2cd-sI

I noticed at at 6:50 in the video it demonstrates plugging in a wireless USB keyboard dongle into the monitor and then plugging in a laptop via USB-C and the mouse works flawlessly via the laptop.

I cannot get this to work - any thoughts on how to setup?

Thanks - Scott

[useriuTChfVbUz · Accepted solution]

There are three usb ports on the back of the of the M7 monitor, one of them is marked service. Try using one of the other two ports, I have tested using a mouse plugged into one of them and it connects the signal with the USB-C going back to my laptop.

[ddaniel51]

Personally I would open up my M7 User Manual and review the USB section instructions and options.

[useremYY1GvFgT]

The USB type A ports at the back are by default set up to be for use by the M7 Monitor itself.

For moving to the use of the device(laptop or any other computer) , using the remote go to home screen

-> Menu -> Settings -> All Settings -> Connection -> External Device Manager

Here set the option for "USB Source setup"  from Auto or Monitor to USB-C. (see image below)

With this the USB-C gets ownership of the USB A ports.

Note that this worked for 2 of the 3 USB ports on my M7 and not for all 3. So its a bit of trial and error.

[useruI8WYm5rcm]

Strange.. I don't have this "USB Source setup" menu item in my "External Device Manager" Menu. Do I need to enable it somehow?

What's your device (mine: M7 32") or software version (mine: 2301)?

Earlier one of the USB ports did work for me and I could connect a USB mouse dongle and it would work with my MacBook - but recently it doesn't anymore..

Any help appreciated.

[usergKPDFjU6CB]

Same here - I don't have that setup menu either with the same software update.  Perhaps they removed that connectivity with one of the updates.  I just did a chat with Samsung support and the rep said a camera is not compatible.  Perhaps they removed this capability to encourage sales of the newer M8 monitor with a built-in camera.