Original topic:

T7 SSD - Factory Reset

(Topic created: 07-14-2023 06:08 PM)
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Customer 1999
Constellation
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Monitors and Memory

Password not working on T7, probably entered wrong, need to factory reset.  No option on software, just keeps asking for password.  How can I factory reset the SSD?  Manual says use the online Samsung Service Center, but unable to locate it.  

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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello! Thank you for reaching out! I would recommend calling in directly at 1 (800) 726-7864 and asking for our ssd support team. 

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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello! Thank you for reaching out! I would recommend calling in directly at 1 (800) 726-7864 and asking for our ssd support team.