Monitors and Memory

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Odyssey G9 Jog Button crumbled in 17 Days of purchase – No Return/replacement or Warranty Help from Samsung

Posted by 03-11-2026 07:48 PM in Monitors and Memory

I purchased the Samsung Odyssey OLED G9 49” monitor (Model: LS49DG910SNXZA) directly from Samsung, and it has only been 17 days since I started... View Post

03-12-2026 07:47 AM

Hello philixphilip, We’re sorry to hear about the issue you’re experiencing with your monitor. While... View Post

Firmware update

Posted by 03-02-2026 08:11 PM in Monitors and Memory

Can anyone share link for firmware LS32FG502EWXXLM-F5000GGZA-1006.x.img ✅ Idid not find anywhere View Post

03-02-2026 11:48 PM

That model is not a US model. You've found the US Samsung Members community. All discussion here is ... View Post

How do I find the changelog for firmware versions and what does the update entail?

Posted by 02-07-2026 12:47 PM in Monitors and Memory

Where can I find the changelog for firmware versions? How do I know what is in the update, i.e. what does it fix? View Post

02-23-2026 11:34 AM

I recently downloaded v1020.0 of the firmware for the Odyssey G9 and it does not contain a text file... View Post

How to reset the pin or factory reset the PC monitor G9

Posted by 02-20-2026 02:52 PM in Monitors and Memory

I got a used PC monitor LS49DG954SNXGO with the smart hub, but the person before didn't remove his account nor factory reset it. How can I... View Post

02-20-2026 06:31 PM

I finally reset the pin code. I added the monitor on my phone with Smart Things and used the virtual... View Post

Failed To Update Samsung SSD 990 PRO (7B2QJXD7)

Posted by 09-18-2025 03:32 PM in Monitors and Memory

I can't update the firmware It says "Failed to update firmware on the selected drive." I have only one drive, which is this SSD, in my... View Post

01-30-2026 07:24 AM

Thank you, this worked on my Asus Zenbook. View Post

Samsung odyssey g8 standby mode

Posted by 09-30-2025 08:24 PM in Monitors and Memory

I connect my Samsung odyssey g8 OLED to computer my computer can tell there's another monitor being hooked up. My monitor is on the correct... View Post

01-21-2026 07:44 AM

@bcala59 could you let me know what fix your problem. I'm having the same problem with another Samsu... View Post

Help! Samsung Neo G9 57" Black Void on screen

Posted by 01-14-2026 09:37 AM in Monitors and Memory

I just bought a brand new monitor Samsung 57" Odyssey Neo G9 (G95NC) I have NVIDIA RTX 4090 and already updated to the latest driver. Tried... View Post

01-14-2026 02:06 PM

Ah that makes a lot of sense! Thank you for this answer. I'll look forward to upgrading my GPU soon. View Post

27" S70D UHD Monitor- firmware update - firmware not found on usb stick

Posted by 01-02-2026 06:41 PM in Monitors and Memory

Hi all, I'm trying to update the firmware on my S27D702EAN 27" 4k monitor. I downloaded the firmware file M-D8000SGZZ-1005.0[03D1].img... View Post

01-09-2026 02:44 PM

Ok, I proceeded to the download page. Manuals & Software | Official Samsung Support US Then I downlo... View Post

Samsung Magician Bug on Windows 10 and Windows 11: Samsung T7 external SSD health status not shown after update to version 9.0

Posted by 12-18-2025 08:37 AM in Monitors and Memory

Samsung Magician Bug on Windows 10 and Windows 11: Samsung T7 external SSD health status not shown after update to version 9.0. It only shows the... View Post

12-18-2025 12:31 PM

I finally figured out how to get the Samsung T7 SSD health status to display in the Samsung Magician... View Post

Samsung G7 All of the sudden stopped detecting Display Port

Posted by 12-03-2025 02:22 PM in Monitors and Memory

My Samsung G5 Model LS32CG550ENXZA was working fine since purchase until today when it stopped detecting my display port. I tried multiple cables... View Post

12-03-2025 03:41 PM

Solved it by doing a long power cycle, powering down my monitor, unplugging all connections, holding... View Post

[Memory] Change Formatting on T7-1TB back-up

Posted by 10-29-2025 06:22 AM in Monitors and Memory

I recently purchased a 1TB T7 external SSD mainly for photo storage. I plan to leave it connected to my PC. I have Carbonite Basic for back-up on... View Post

11-30-2025 09:50 AM

My Portable Drive Storagedoesn't recognize my password. I got mine to back up my photos on phone. No... View Post

Odessey G91SD not able to run 5120x1440 on Microsoft Surface 7 Laptop

Posted by 08-19-2025 07:46 PM in Monitors and Memory

I have a Microsoft Surface 7 Laptop with the Snapdragon X Elite in it and I cannot get to the 5120x1440 resolutions at. The highest 32:9 resolution... View Post

11-15-2025 01:20 PM

I found the issue. You need to buy a DP cable that's capable of at least 8K 60 resolution to be able... View Post

: “Store refuses to replace monitor with backlight bleed and color issues — need advice (Guyana)”

Posted by 11-07-2025 08:14 AM in Monitors and Memory

The receipt and monitor doesn't match and the computer store website doesn't have the IPS model on their site. ... View Post

11-07-2025 09:17 AM

Thank you for the help and assistance View Post

Storage

Posted by 11-05-2025 02:25 AM in Monitors and Memory

Need to know how to update my account View Post

11-05-2025 06:23 AM

What are you trying to do, backup your data (use Smart Switch), view your phone on your computer (Li... View Post

Samsung monitor shows horizontal lines on dark colors

Posted by 10-26-2025 04:12 PM in Monitors and Memory

Got this Samsung monitor about 2 years ago, and recently it's started to develop horizontal lines that show on darker colors.It's not a... View Post

10-27-2025 09:39 AM

The only option for refresh rate is 60hz. The video card isn't the issue because while the computer ... View Post

Odyssey g8 Miracast Issue

Posted by 10-18-2025 06:45 AM in Monitors and Memory

Trying to connect to my 75" Neo QLED TV and for some reason it keeps saying "failed to connect" after pressing windows + k and then... View Post

10-18-2025 10:38 AM

Hello there, We understand your concern regarding connecting the TV and would like to assist you. We... View Post

990 Pro Drive Health

Posted by 10-14-2025 05:07 PM in Monitors and Memory

84% on a year and a half old 990? I'm imaging my system weekly now, cause I don't trust it anymore. View Post

10-15-2025 06:57 AM

Okay thank you everyone. I feel better now knowing this is normal. View Post

LC49G95TSSNXZA screen not working

Posted by 09-30-2025 09:16 PM in Monitors and Memory

LC49G95TSSNXZA screen is detecting on my Mac but not showing anything on screen,No physical damage, no menu coming just light for 1 min then blue... View Post

10-01-2025 08:18 AM

Hello harshbshah, Let's see about getting this resolved for you. Have you made sure your monitor is ... View Post

How to identify my monitor?

Posted by 09-25-2025 11:56 PM in Monitors and Memory

Hi all:I have this monitor: Now, I have no idea what type monitor it is.Have it for ages, so the box in which it came when I bought the... View Post

09-26-2025 08:38 AM

That monitor was released back in 2014 so everything has changed View Post

My monitor doesn't exist?

Posted by 09-20-2025 05:17 PM in Monitors and Memory

I have a monitor purchased from Amazon with the model number LS49CG950ENXZA. This is directly from the packaging, and the software menu in the... View Post

09-21-2025 07:55 PM

I found the correct support site for my model with updated firmware available. Apparently my monitor... View Post

LS32CG512ENXZA doesn't work correctly with DisplayPort 1.2

Posted by 09-03-2025 04:47 PM in Monitors and Memory

I just got this monitor, and when I set the OSD to DisplayPort 1.2, the monitor "blinks" (goes black, comes back on) at random times. ... View Post

09-10-2025 04:26 PM

Well...how about that? I got my new dp1.4 cable and installed it today. I rebooted my pc a couple ti... View Post

How Do I Remove Monitor Stand From a Samsung u28h750uq

Posted by 09-06-2025 11:20 AM in Monitors and Memory

I want to install a VESA mount on my u28h750uq, but I don't know how to remove the top part of the monitor stand from the back of the monitor.... View Post

09-06-2025 05:06 PM

@oZo61 Yeah I'm sure I have 2 of them with that piece still stuck to the monitor I've tried everythi... View Post

Curved Monitor screen separating from frame

Posted by 07-13-2025 07:33 PM in Monitors and Memory

I purchased a 27" Odyssey G65B in December 2024 and received it in January 2025. It has been sitting in the same spot on my desk for the past... View Post

08-10-2025 10:04 AM

Hello! Thank you for reaching out! This is something that will require service. Depending on your wa... View Post

Weird blue spot on Samsung G95SD OLED. Not a single pixel?

Posted by 07-29-2025 07:17 AM in Monitors and Memory

Just noticed a small blue dot on the bottom half of my month-old Samsung G9 OLED (G95SD). At first, I it really looks like it... View Post

07-31-2025 10:14 AM

Hello! Thank you for reaching out! This is something that will require service. As doing the pixel r... View Post

External Monitor (Samsung M7) Flickers Only on Ubuntu 22.04 — Works Fine on Windows

Posted by 07-25-2025 02:58 AM in Monitors and Memory

Subject: External Monitor (Samsung M7S32DM701) Flickers Only on Ubuntu 22.04 — Works Fine on Windows Post content: Hi everyone, I'm... View Post

07-29-2025 12:58 PM

Hello! Thank you for reaching out! This will be a compatibility issue with Linux. As you do have to ... View Post

Odyssey G9 Model Number not in database

Posted by 07-24-2025 07:21 PM in Monitors and Memory

Hey everyone i just received my second 49" Odyssey monitor from the amazon sale, this one is the G95C 240HZ LCD version, NOT the OLED version... View Post

07-28-2025 04:53 PM

Hello! Thank you for reaching out! It is recommended to return the monitor and purchase a new one fr... View Post

Webcam not working

Posted by 07-23-2025 09:50 AM in Monitors and Memory

has anyone been able to connect a cam and been able to use it on a cam2cam sight? I connected my Logitech 920 via the USB on my M5 Smart Monitor... View Post

07-23-2025 12:51 PM

The M5 is not designed to accommodate a camera. Plug the 920 into your computer instead. View Post

M7 Smart Monitor Stuck on “Preparing... Please Wait” Loop

Posted by 07-21-2025 11:33 PM in Monitors and Memory

Hi everyone,My Samsung M7 Smart Monitor is stuck in a continuous loop. It keeps showing “Preparing... Please wait” when I press the home button and... View Post

07-23-2025 12:24 PM

Hello! Thank you for reaching out. I recommend trying a factory reset on the monitor, if possible. I... View Post

Questions about Updating NVME Firmware Dual Boot Setup

Posted by 06-21-2025 06:17 PM in Monitors and Memory

Hello, I've recently been having very bad performance issues in Windows 11 with my Samsung 990 NVME. When I originally installed it in my... View Post

07-23-2025 01:17 AM

What is the 990's capacity? According to Diskmark your partition utilization is 89% leaving you only... View Post

Remove SmartTV from Samsung ViewFinity S9 5K display?

Posted by 07-16-2025 12:10 PM in Monitors and Memory

Hi there, After a year of use, the SmartTV bloat on this professional monitor is a constant frustration. I honestly didn’t think it would matter... View Post

07-19-2025 11:34 AM

Have noticed multiple posts online so for anyone else struggling with this, try a third-party mac ap... View Post