Monitors and Memory

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Samsung Odyssey G9 JOG Button Crumbled—Not covered by Warranty

Posted by 09-13-2024 07:07 PM in Monitors and Memory

Hello everyone, I purchased the Samsung Odyssey OLED G9 49” monitor (Model: LS49CG932SNXZA) 8 months ago expecting a premium gaming experience,... View Post

09-16-2024 09:22 AM

Hello @Shwinnx! Thank you for reaching out! After reviewing the information on file it seems that wi... View Post

Diving into smart things- Home appliances

Posted by 09-11-2024 07:48 AM in Monitors and Memory

Thank you in advance for any responses and be well.. I have recently started to "upgrade" my knowledge and usage of smart things. ... View Post

09-12-2024 11:24 AM

Hello @Members_0I47wmM! Thank you for reaching out! It's always good to learn about technology! As f... View Post

How to report bugs to Samsung so that they can potentially be fixed by firmware update

Posted by 09-12-2024 07:23 AM in Monitors and Memory

Does anyone know how to report bugs to Samsung or suggestions to fix issues within specific firmware versions for specific monitors? How do they... View Post

09-12-2024 07:58 AM

On the main page of the Members app select support Scroll down and submit a error report View Post

No odyssey logo when powered on

Posted by 09-10-2024 12:20 AM in Monitors and Memory

i bought a used samsung odyssey neo g7 qled 240hz about 3 weeks ago and at start i do believe it showed a odyssey logo when first recieving power... View Post

09-11-2024 12:49 PM

Hello @Shamanji! Thank you for reaching out! That does seem strange the logo is not starting up. I w... View Post

Samsung Neo G8 (S32BG852NN) Standby/Sleep Mode Issue

Posted by 09-08-2024 08:07 AM in Monitors and Memory

Just picked up a Neo G8 monitor yesterday and have had nothing but issues. It seems to be that the standby/sleep mode activates way too quickly. ... View Post

09-11-2024 12:15 PM

Hello @Liebetrau88! Thank you for reaching out! I would recommend making sure the monitor is up-to-d... View Post

Samsung G5 monitor horizontal lines

Posted by 07-30-2024 09:13 AM in Monitors and Memory

Hi I recently brought a Samsung G5 27 inch curved monitor here in New Zealand and everything is going great but I can't help but notice that... View Post

09-09-2024 07:11 AM

Hi there, Thanks so much for asking about this. Typically, we would recommend the troubleshooting st... View Post

S27CG552E firmware update?

Posted by 07-31-2024 02:01 PM in Monitors and Memory

Hello I was just curious if the "S27CG552E" or rather "LS27CG552EEXXY" monitor I have purchased here in New Zealand is ever going... View Post

09-09-2024 07:08 AM

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post

Missing parts

Posted by 08-22-2024 12:51 PM in Monitors and Memory

Hello all, I am posting here to hopefully find help in finding screws I require for my monitor as I lost them. My monitor is the Samsung odyssey... View Post

09-09-2024 07:00 AM

Hi there, If you have not yet been able to find replacement screws, I recommend checking with our pa... View Post

Samsung monitor screen black

Posted by 09-07-2024 07:30 AM in Monitors and Memory

Hi, My other half has a curve monitor ,cleaned pc out today , the moniter is just black with HDMI OR ANILOGUE coming up in left hand of... View Post

09-07-2024 09:53 AM

This computer have a PCIe video card? View Post

M7 Monitor & Dolby Atmos

Posted by 09-01-2024 06:17 AM in Monitors and Memory

I'm planning to buy a surround sound speaker set. I was wondering if my M7 monitor's HDMI ARC supports Dolby Atmos? Can anybody please... View Post

09-03-2024 03:38 PM

Hello @ravindrarao! Thank you for reaching out! Unfortunately this will not work. If you're using ap... View Post

S49CG95 PBP Mode Flickering

Posted by 08-30-2024 04:41 AM in Monitors and Memory

Hi, Brand new S49CG95 purchased today and setup. Purchased for the ability to run PBP mode to assist with screen sharing, however flickering... View Post

09-03-2024 10:36 AM

Thank you for confirming from what I'm seeing this issue is caused by using a dock/hub as there will... View Post

Keep USB PD and USB hub alive when monitor is turned off

Posted by 09-03-2024 01:15 AM in Monitors and Memory

Hi, My ViewFinity S49C950 powers my laptop through the USB-C power delivery. As of now when my monitor goes into standby mode or turns off due to... View Post

09-03-2024 03:41 AM

There is no provision in the User Manual for doing so. From the User Manual: " When charging with a ... View Post

M.2 NVME Firmware

Posted by 09-02-2024 03:41 AM in Monitors and Memory

I have a simple question about updating firmware on Samsung M.2 NVME drives. If I update firmware on a M.2 NVME drive on Windows with Samsung... View Post

09-02-2024 08:41 AM

Yes, it's flashed to the drive, so it's available to any OS. View Post

Odyssey G95C not allowing for 240Hz with 5120x1440 resolution.

Posted by 08-27-2024 02:01 PM in Monitors and Memory

I just purchased the G9 and with a DP 2.1 cable, it doesn't let me do 240Hz using the 5120x1400 resolution. I can do 120Hz that way. If I go... View Post

09-01-2024 01:24 PM

Hello @Sil3nce96! Thank you for reaching out! @ddaniel51 is correct unfortunately the 1080's will no... View Post

Samsung G8 won't connect to my notebooks

Posted by 08-09-2024 07:31 AM in Monitors and Memory

Hello there, I'm... View Post

09-01-2024 07:15 AM

Hey, mates!This one worked like a charm with the MacBook Pro M3 Pro and the Dell Vostro: https://www... View Post

Samsung Odyssey G8 G80SD 32 inch Intermittent Black Screen

Posted by 08-19-2024 05:21 PM in Monitors and Memory

I've had this monitor for only a few short weeks and noticed a lot of issues.First issue occurred where the Samsung G80SD would loose signal if... View Post

08-27-2024 08:30 AM

Seems to have stopped after moving HDMI port to the closest one to the display port.Not sure if I ha... View Post

Odyssey 49" OLED G9 G95SC Random Screen Blackout

Posted by 08-19-2024 09:41 AM in Monitors and Memory

Monitor is brand new, has the latest firmware, video drivers, PC is fresh build with RTX 4070 Super, Problem I have is at times the screen goes... View Post

08-22-2024 09:48 AM

Getting no name electronics/electronic accessories is always a risk! Sometimes they'll catch fire be... View Post

Odyssey G9 streaming issues

Posted by 08-20-2024 10:05 AM in Monitors and Memory

New G9 working fine for routine work but has issues whenever streaming whether is music, videos, Zoom, etc. sound breaks up frequently and images... View Post

08-20-2024 12:34 PM

What computer and GPU are you feeding the G9 with? The issue you describe here indicates a computer ... View Post

Mounting screws for LS24C360 and LC27F390FHEXXY monitors

Posted by 08-18-2024 06:28 PM in Monitors and Memory

hi! I have recently bought duel monitor arms for my 2 monitors but I can't find my original screws for the back mounts. If anyone can help... View Post

08-19-2024 08:03 AM

Screw sizes should be listed in your User Manuals. M4x8 should do for both but, check manual to be s... View Post

Not able to connect my M70D monitor using Type C cable

Posted by 08-17-2024 06:50 AM in Monitors and Memory

Yesterday got my new Samsung M70D(LS32DM700UWXXL) Monitor, I can able to connect my monitor with my laptop(Dell Latitude 3520) using HDMI cable.... View Post

08-17-2024 08:55 PM

Finally, I got the solution from myself only after referring to the product manual.So, Samsung alrea... View Post

G5 Odyssey not turning on

Posted by 08-13-2024 06:07 AM in Monitors and Memory

I bought a g5 32 inch monitor approaching 3 months ago now and I’ve started having issues with the jog button, I saw solutions that it was the... View Post

08-13-2024 07:52 PM

Hellotry holding down the power button with the windows logo key on your keyboard if it is still plu... View Post

Mac Driver for S65VC Ultra WQ-HD

Posted by 08-05-2024 11:19 AM in Monitors and Memory

I'm looking for a driver for this monitor so we can use the camera with a MacBook. When I download from the website I get a .bin file. What... View Post

08-07-2024 01:53 PM

@LongHiker No joke! Typical me, making things harder than they have to be. I'm getting too old. 🙂 View Post

How do I get the Odyssey G9 to not look stretched? Connected to MacBook Pro.

Posted by 08-03-2024 12:29 PM in Monitors and Memory

I just unboxed the Odyssey G9 and hooked it up to my MacBook Pro. I've tried every setting I can think of, but it still appears really... View Post

08-06-2024 01:37 PM

I got in the new cable and just tried it out. That was it! Simple as that. I got a 1.4 USB-C to DP. ... View Post

EASY SETTING BOX INSTALLATION ERROR

Posted by 08-06-2024 06:53 AM in Monitors and Memory

I HAVE A SAMSUNG MONITOR I RECENTLY REINSTALLED WINDOWS 10 IN IT THERFORE I HAVE TO REINSTALL SAMSUNG EASY SETTING TOOL TOOO BUT WHEN I TRIED TO... View Post

08-06-2024 11:47 AM

Hello @YADAVSARTHAK029! Thank you for reaching out! If you have not already I would recommend trying... View Post

Black vertical lines on monitor exactly where it curves

Posted by 08-04-2024 12:15 PM in Monitors and Memory

I have a samsung curved monitor. It has these black vertical lines exactly at the point where the monitor has its curve. Initially it appears as a... View Post

08-05-2024 12:15 PM

Hello @shantsatpute! Thank you for reaching out! This is something that will require service. Depend... View Post

Problem registering SSD

Posted by 08-02-2024 12:27 PM in Monitors and Memory

Hello, I cannot add my Portable SSD T9 1Tb on page register product! >hidden< View Post

08-02-2024 03:36 PM

You will need to contact our Samsung Accounts department for all registering issues. They can be rea... View Post

Not Receiving Emails

Posted by 08-01-2024 04:31 AM in Monitors and Memory

Haven't been receiving emails for a few weeks now. I use a Gmail account and I'm now wondering why? Usually I will be getting 10+ spam... View Post

08-01-2024 07:20 AM

👍10-4 thanks View Post

My Samsung g4 monitor has the input lag option greyed out

Posted by 07-29-2024 08:32 AM in Monitors and Memory

So I have a ps5 and a pc, when I’m on the pc all the settings work but on ps5 I can’t use the option called low input lag. View Post

07-30-2024 02:37 PM

Hello! Thank you for reaching out! From what I could find this option will not work under the follow... View Post

What's the best 1TB SSD in terms of Value to every dollar i Spend?

Posted by 07-29-2024 04:11 AM in Monitors and Memory

What are your guys suggestion, and whihc ones are you using, and for how long? View Post

07-29-2024 11:54 PM

Thanks 870 EVO feels like a very great match, I didn't know they offer such long warranties as well.... View Post

Monitor M7 could not turn it on

Posted by 07-26-2024 09:12 AM in Monitors and Memory

Hey, My monitor was just quiet this morning. It was normally worked yesterday. I have tried using different power sockets and a power cord. I am... View Post

07-29-2024 09:30 AM

Hello! Thank you for reaching out! If this is still occurring after making sure that the power suppl... View Post