Monitors and Memory

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Factory Reset

Posted by 07-24-2023 05:46 AM in Monitors and Memory

Hi can someone please outline the details of the Samsung support center I can contact for support in New Zealand please. View Post

07-24-2023 08:22 AM

https://www.samsung.com/nz/support/contact/ View Post

CJ791 34" can't use both thunderbolt ports?

Posted by 07-23-2023 03:15 AM in Monitors and Memory

I purchased the Samsung CJ791 because it was advertised as having 2x Thunderbolt 3 ports - 1 with 85w output, 1 with 15w output. I have two... View Post

07-23-2023 05:32 PM

Understand what you're saying, but both Thunderbolt 3 ports work as a video output individually. The... View Post

Flash Drive HELP

Posted by 06-21-2023 03:12 PM in Monitors and Memory

I do not know how to properly work this Samsung Flash drive to store all my data on I'm getting Very confused with this. I just want to be able... View Post

07-21-2023 05:17 PM

to your phone. - Open the My Files app on your phone. - Find the file(s) that you want to backup - L... View Post

Desktop Samsung LCD Monitor Doing Weird Things! Black blocks appear.

Posted by 07-16-2023 08:10 AM in Monitors and Memory

Hi! TIA for any help you can give me! I have a 9 year old Samsung LCD 23 inch monitor. Intel HD Graphics 630 display adapter. I also have... View Post

07-19-2023 08:24 AM

Hi Sprocket, Thank you for trying to solve my display problem. I was finally able to solve it myself... View Post

Has UFS memory cards been discontinued?

Posted by 04-04-2022 05:29 PM in Monitors and Memory

These cards have become incredibly difficult to obtain, and those with them (one eBay seller) want an arm and a leg for the 256Gb. I was hoping to... View Post

04-06-2022 07:12 AM

No, unfortunately they are not available View Post

T7 SSD - Factory Reset

Posted by 07-14-2023 06:08 PM in Monitors and Memory

Password not working on T7, probably entered wrong, need to factory reset. No option on software, just keeps asking for password. How can I... View Post

07-17-2023 09:19 AM

Hello! Thank you for reaching out! I would recommend calling in directly at 1 (800) 726-7864 and ask... View Post

980 PRO 2TB NVME Does not Boot

Posted by 07-17-2023 02:40 AM in Monitors and Memory

My computer suddenly froze and I restarted it. Black screeen with following message: Reboot and Select Proper Bood Device or Insert Boot Media in... View Post

07-17-2023 05:26 AM

If you have another pc, get a nvme enclosure and update the firmware View Post

Monitor Stand Screw is broken

Posted by 07-15-2023 11:49 PM in Monitors and Memory

I bought a Samsung Monitor, model LS34A650UBNXGO. Today I tried to install it and the screw was broken. Could you help to send a replacement for... View Post

07-16-2023 10:07 PM

I don't, sorry. View Post

Samsung G55A wont switch to HDR mode

Posted by 07-14-2023 11:24 AM in Monitors and Memory

I have two Samsung G55A curved monitors that will not switch into HDR mode. When I turn on HDR in windows. The monitors turn darker. But in the... View Post

07-14-2023 05:10 PM

yessir ! No luck View Post

CJ890 43" Monitor Monitor Arm Adapter

Posted by 07-11-2023 03:31 PM in Monitors and Memory

I've had this monitor for almost 3 years and have been using the monitor stand. I recently purchased an arm to get the stand up off my desk. I... View Post

07-12-2023 03:30 PM

I think you are confusing the issue. I am not looking for the mounting bolts. I need the adapter kit... View Post

G9 OLED No pixel Refresh

Posted by 07-06-2023 05:59 AM in Monitors and Memory

Hello,I received my new G9 OLED a couple days ago and was looking at the settings to get a good idea how to navigate. I couldn't help but... View Post

07-11-2023 04:35 AM

After reading the user manual it seems like there is no option for a pixel refresh. So far you can o... View Post

Can't add Samsung Care + to new Samsung G9 Oled Gaming Monitor?

Posted by 07-10-2023 01:07 PM in Monitors and Memory

Is it really not possible to add Samsung Care+ to a newly received monitor? I called Samsung support as soon as I ordered the new Samsung G9... View Post

07-10-2023 03:42 PM

I'm having a very similar problem but with a tablet bought from Wal mart. I talked with samsung chat... View Post

CD396 24” monitor adjustment stuck

Posted by 07-08-2023 02:57 AM in Monitors and Memory

The title says it all really. The adjustment thingy on the monitor is completely stuck. I can’t adjust my monitor at all. How can I fix this? View Post

07-10-2023 10:55 AM

Hello! Thank you for reaching out! I can see how this can be concerning with your monitor not being ... View Post

G3 odyssey no working displayport

Posted by 07-09-2023 03:00 AM in Monitors and Memory

hi so today I received my new displayport cable to replace my hdmi and this one does not work even after different solutions tested dx diag test... View Post

07-10-2023 03:18 AM

thx for the tips but it didn't work for me , Im french so maybe i didn't understand well what did yo... View Post

ZET 480 GB price?

Posted by 07-09-2023 03:57 PM in Monitors and Memory

Prices in a ~ local store:* $ 160 Samsung SSD 983 ZET 480 GB* $ 800 Samsung SSD 983 ZET 960 GB* $ 200 Samsung SSD SM883 960 GB Why is 983 ZET 480... View Post

07-09-2023 10:11 PM

Seeing as how the 983 ZET is a Business/Server class SSD that would be better answered in the Samsun... View Post

S27C310 monitor Auto-off

Posted by 07-02-2023 05:29 PM in Monitors and Memory

My new S27C310 monitor turns off o.k. when computer becomes dormant, but soon goes to a white screeen bright enough to see by, and so is still... View Post

07-06-2023 03:42 PM

You have the standby option that should mimic your pc as long as it's set correctly in your pc. So i... View Post

Remote refuses to pair with m7 monitor

Posted by 07-05-2023 05:09 PM in Monitors and Memory

View Post

07-05-2023 05:49 PM

Yeah it has, it turns out I just needed to unplug it for seconds. View Post

Samsung 990 Pro shows as UNKNOWN in Samsung Magician

Posted by 07-05-2023 10:12 AM in Monitors and Memory

My three Samsung 990 Pro shows up as UNKNOWN in the Samsung Magician 7.3.0. I have the latest firmware (3B2QJXD7) on the 990 Pro units. I have... View Post

07-05-2023 05:28 PM

ddaniel51, thank you so much for the confirmation. So, I guess only difference is the computer hardw... View Post

Smart hub not loading

Posted by 07-04-2023 12:24 PM in Monitors and Memory

I got an Oled G8 monitor last month. Yesterday seems it installed a new firmware update which made Smart Hub not loading anymore. Pressing the... View Post

07-05-2023 12:22 PM

Hello! Thank you for reaching out! This is definitely strange, especially after updating. What I wou... View Post

Odyssey Ark Firmware 1420.9 broke HDR

Posted by 12-07-2022 02:52 AM in Monitors and Memory

This morning my Odyssey Ark performed an update. 1420.9... unfortunately this has now caused HDR to no longer work properly. Not even after a reset... View Post

07-05-2023 09:45 AM

After the update, i had to do it manually, there was a note on screen. Offical no change in picture ... View Post

T7 doesn't connect to computer

Posted by 07-05-2023 01:54 AM in Monitors and Memory

So I plug in my T7 to my computer and the light on the ssd turns on although not blinking as it does and the computer makes the sound when... View Post

Samsung s24f350 monitor tilt

Posted by 07-04-2023 07:45 AM in Monitors and Memory

The monitor is tilted forward. I tried to push it backwards but it did nothing. I'm scared that I'm gonna break the monitor. Can I even... View Post

07-04-2023 09:43 AM

Hello! Thank you for reaching out! I can see how this can be concerning with this occurring. From th... View Post

Support page for LS32CM801UNXZA (M80C smart monitor) is blank

Posted by 07-01-2023 10:43 PM in Monitors and Memory

Hi all, I am trying to manually update the firmware for my M80C smart monitor and I noticed that the support page for the M80C (LS32CM801UNXZA)... View Post

07-02-2023 03:36 PM

I'm not sure what the deal is. But not to worry Everything on your monitor is available to download ... View Post

U32R590 Monitor keeps turning off after trying to change inputs

Posted by 07-02-2023 01:40 PM in Monitors and Memory

Been trying to find a resolution to this to no avail regarding the input switching issues for my U32R590 Curved 4K monitor. Both a HDMI cable and a... View Post

Triple Samsung Odyssey G7 (C27G75) issues

Posted by 04-21-2023 08:26 AM in Monitors and Memory

Recently I have upgraded my sim rig to triple monitors using 3x Samsung Odyssey G7 (C27G75). And since then I started to experience strange... View Post

07-02-2023 11:24 AM

Final update. I am happy to say that the problem is solved. I sold the monitors and moved to another... View Post

No firmware in the download center for F32TU874VN

Posted by 07-01-2023 04:46 PM in Monitors and Memory

Download page: https://www.samsung.com/us/business/support/owners/product/ft874-series-f32tu874vn/ Model: LFF32TU874VNXGO View Post

07-01-2023 10:48 PM

Since the color calibration is so bad on the monitor, I was hoping there would be a firmware update ... View Post

How Do I Create Recovery Partition On New Drive On Older Samsung RC512 Laptop

Posted by 08-17-2022 12:17 PM in Monitors and Memory

Hi, new to the communty. I have an older samsung rc512 laptop. It's 11 years old but still runs good. I'm upgrading the hard drive... View Post

08-18-2022 06:10 AM

By default, windows 10 already makes a recovery partition, which is accessible by holding the shift ... View Post

MZQL23T8HCLS-00A07 disk show up as 1g drive

Posted by 06-29-2023 03:58 PM in Monitors and Memory

Hi, I have a disk array with 4 MZQL23T8HCLS-00A07 disks. Recently after reboot of the server, 2 of the disks came back with Firmware version... View Post

06-29-2023 04:27 PM

Seeing as these are Enterprise class U.2 drives you should be over on the Samsung Business side of t... View Post

Fixed black dot in my display

Posted by 06-29-2023 08:40 AM in Monitors and Memory

Hi, I have just purchased an Odyssey G7 32". I notice a fixed black dot on the screen. My firmware is latest, and I tried resetting the... View Post

06-29-2023 12:20 PM

Hello! Thank you for reaching out! Since you are having this issue with your brand-new monitor @Long... View Post

Odyssey G7 missing power chord

Posted by 06-27-2023 03:20 PM in Monitors and Memory

Hello, I recently transported my Odyssey G7 Curved 4k monitor from Samsung across the country and ended up losing the power chord in the process.... View Post

06-28-2023 11:36 AM

Hello! Thank you for reaching out! The best place to go to will be samsungparts.com. You can go ther... View Post