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user6YURUArhqU
Constellation

Note 10 + restarts at night

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Phone randomly restarts during the night and had you type in your password to start the phone.

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Note 10 + restarts at night

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I would recommend checking to see if you have the Auto restart feature enabled in your device care settings.

You can check this pathway by following: Settings>Device Care>Three dot menu>Auto Restart and ensure that you have it disabled. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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13 REPLIES 13
Samsung_iiY5rvw
Astronaut

Probably was updated

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Probably was updated

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Samsung_WOwg4UB
Astronaut

Haven't had a problem

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Haven't had a problem

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Samsung_WOwg4UB
Astronaut

No problem

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No problem

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Comet

Check in settings / device care and tap the button top ri...

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Check in settings / device care and tap the button top right, tap Auto Restart and make sure your device isn't set to restart at night. Or at all for that matter if you're not wanting it to

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userLcZ7dZHfxo
Constellation

Re: Check in settings / device care and tap the button top ri...

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Awesome! Fixed my problem!

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userHyO6o2Gewo
Asteroid

Re: Note 10 + restarts at night

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Mine is doing it too and the last update was on 8/22, but every morning I have to type password and wait for reboot. I had auto restart set for sunday only, so today I turned it off, so we will see tonight if there was an issue with that feature.

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Samsung Moderator
Samsung Moderator

Re: Note 10 + restarts at night

JUMP TO SOLUTION

I would recommend checking to see if you have the Auto restart feature enabled in your device care settings.

You can check this pathway by following: Settings>Device Care>Three dot menu>Auto Restart and ensure that you have it disabled. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userAobVMeYYKH
Constellation

Re: Note 10 + restarts at night

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But that setting is once a week.  Mine restarts almost every night.  What happens when I use my alarm to get up in the morning?!?

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Samsung Moderator
Samsung Moderator

Re: Note 10 + restarts at night

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Thank you for letting us know that this resolved your issue, this post can be used to help others in the future!
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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