Solved: Note 20 Ultra Black Screen - Samsung Community

StellaTheArtist · ‎04-29-2021

Please, can you help me with my Note 20 ultra?

Since yesterday night, I have a black screen. I try to do the force restart many time but it does work. My cell is vibrating but still black screen.

Stephanie Nikki · ‎04-30-2021

If you have tried the steps in this thread with no success, repairs would honestly be your next bet. You are welcome to call in to look into your repair options: 1-800-726-7864.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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Anonymous · ‎04-29-2021

Connect to PC
Backup and recover

StellaTheArtist · ‎04-29-2021

I connected to a PC. The cell phone appears in the hardware in the control panel for a few seconds then disappears. I have no chance to backup. Thanks

Belaythatorder · ‎04-29-2021

Connect your USB port to your computer and then try to reboot.

StellaTheArtist · ‎04-29-2021

I have tried but it does not work. Thanks

Stephanie Nikki · ‎04-30-2021

If you have tried the steps in this thread with no success, repairs would honestly be your next bet. You are welcome to call in to look into your repair options: 1-800-726-7864.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Original topic:

Note 20 Ultra Black Screen

1 Solution