Problems with black screen note 20 ultra

[userlcxER6q1YU]

Hi im from iraq 

I have note 20 u 

Last week when i get up i found my phone it black screen 

Any thing do sound, touch every thing 

Please help me please 

[userYH8Z5rlNsv]

When did you buy it, did you get a warranty and purchase extra insurance.

[SamsungJoJo · Accepted solution]

Thanks for reaching out. This forum is for the support of US products and customers. As your product is a non-US model and the support for these models is very limited, please seek a support team for your area. You can do so by using this link here: https://www.samsung.com/us/common/visitlocationsite.html