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Screen Resolution Not Available

(Topic created: 09-29-2020 09:25 AM)
KingFer3
Constellation
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Note20

I've been an Note user since Note8, I just got my new Note 20 5G, and I don't see the screen resolution option.

I don't know why it's showing that option on settings, but the other devices like Note8 or Note9, does have the screen resolution option.

I know what I'm saying, because I just watched a video on Youtube of a guy showing the features about the Note 20 and the Note 20 Ultra, regarding this topic.

Also he was showing the differences between the two phones, like, 60Hz & 120Hz.

But what I don't get is why Samsung would not include this option into my phone!

Please someone help me.

1 Solution


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Solution
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Note20

The Manual to the Note20 5G, and the Note20 Ultra 5G is the same.  On the section that shows how to change the resolution states (Galaxy Note20 Ultra 5G Only).  To that end, NO youtube will show you how to find this screen as it does not exist on the Note20 5G.

Pg157.jpg

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10 Replies
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Note20

Note20 5G does not have this option, it is only available on the Note20 Ultra 5G.

 

The option is not there as your phone is at it's maximum resolution out of the box, and does not support a lower resolution, or a higher refresh rate.

userY510C2OPVt
Constellation
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Note20
but why does the s10 older phone have the option
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Note20
because the s10 has a 1440p screen resolution display that the note 20 does not. the option is not there because the installed display does not support it.
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GalaxyGuardian20
Explorer
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Note20
I do not own a Note20 but the best advice I can give is to look in youtube and search, "how to change screen resolution on Note20" and you'll definitely find tons of videos out there which you can then follow along to.
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Solution
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Note20

The Manual to the Note20 5G, and the Note20 Ultra 5G is the same.  On the section that shows how to change the resolution states (Galaxy Note20 Ultra 5G Only).  To that end, NO youtube will show you how to find this screen as it does not exist on the Note20 5G.

Pg157.jpg

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Anupkumar
Asteroid
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Note20

Not available in note 20 in indiaNot available in settings.Not available in settings.

 

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Geno71
Samsung Care Ambassador
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Note20

Correct, it is not. 



If my post answered your question, please be sure to accept it as solution so other users can find answers quicker. And give it a Like. Thanks

Geno71-Ambassador-Signature2-1
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Note20
not available on the note 20 on planet earth.
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useruQfHZ1qp0C
Astronaut
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Note20

There is display setting but can't find screen resolution setting

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