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Original topic:

Screen Resolution Not Available

(Topic created: 09-29-2020 09:25 AM)
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KingFer3
Constellation
Options
Note20

I've been an Note user since Note8, I just got my new Note 20 5G, and I don't see the screen resolution option.

I don't know why it's showing that option on settings, but the other devices like Note8 or Note9, does have the screen resolution option.

I know what I'm saying, because I just watched a video on Youtube of a guy showing the features about the Note 20 and the Note 20 Ultra, regarding this topic.

Also he was showing the differences between the two phones, like, 60Hz & 120Hz.

But what I don't get is why Samsung would not include this option into my phone!

Please someone help me.

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10 Replies
Geno71
Samsung Care Ambassador
Options
Note20

@KingFer3 

 

The guys that say there is no option to change resolution are absolutely correct! The base Note20 only has the Full HD resolution and there is no option to change it to anything else. No higher or lower res, no higher or lower refresh rate. 

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