I have a2024 QN800D 8K Neo QLED TV (North America), and I’ve noticed something odd:
Ambient Mode seems to be missingfrom the TV interface.
Instead, the TV showsArt Mode, which looks like a rebranded version of Ambient Mode.
However, in theSmartThings app, it still shows “Ambient Mode” as a control option, even though the TV UI says “Art Mode.”
Pressing thePower buttonjust turns the TV off—no Art Mode activation like on The Frame.
Online user manual says under Settings - All Settings - General & Privacy - Power and Energy Saving - Power Button Option. This feature is set to Art/TV by default. But I don't see this Power Button option in my TV settings.
I’ve tried:
Updating firmware
Exploring Daily Board (as a workaround)
But the inconsistency remains. Has anyone in theU.S.been able to resolve this by re-adding the TV or through a firmware update?
Is Samsung planning to restore Ambient Mode or fully transition to Art Mode on this model?
Also, it would be really helpful, if Samsung enables the user detection feature for Art Mode as well. Especially it can detect the motion and enable the Daily Board, so why not enable this option for Art Mode as well.
Any insights or official clarification would be greatly appreciated!
Hi there, Thanks so much for asking about this. You are correct that Ambient mode and Art mode are very similar. The primary difference is that Art mode is specifically designed for our Frame model TVs, and offers additional art pieces to display. I'm providing a couple links below to more detailed information about these two features.
Those are just links about how to use the apps and you didn’t answer the question so I’ll ask it again, I don’t own a “frame tv” so why did ambient mode get replaced with a subscription based app for a tv neither me or the original person posting have. There’s no button on my remote for it so what gives?
