Neo QLED turns off when changing inputs

[mkmck1]

I have a qn75qn90capxpa, a 75" Neo QLED. Every time I change inputs, the TV turns off. Any ideas what is causing that, and how to fix it? Thanks.

[Samsung_Moderator · Accepted solution]

Hello! Thank you for reaching out! What devices do you have hooked to the TV? Also, have you tried turning of anynet+? 

[mkmck1]

I have an 2019 Nvidia Shield Pro, and a Beelink mini-PC. I had not turned off anynet+, but just did and that appears to have done the trick. If the problem returns, I'll be back.

Thanks for the help!

[Samsung_Moderator]

Fantastic!  We're glad that you're up and running!