Original topic:

QN90 randomly shutting off

(Topic created: a month ago)
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FireTeam7
Asteroid
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QLED and The Frame TVs
I recently got a qn85qn90cd The TV's great The picture's great The only thing wrong is that the TV will shut itself off but typically it only does it when you are using the Samsung remote and you are navigating through the user interface menus like to set picture settings or just sound settings anything like that and it's typically timed with a button press. To me it seems like it runs out of RAM and then shuts off because it doesn't have enough RAM. Is anyone else experiencing this? 
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meself
Honored Contributor
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QLED and The Frame TVs
Could be low ram have you tried the diagnostic test or unplugged for few minutes
FireTeam7
Asteroid
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QLED and The Frame TVs
I will try those things again
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meself
Honored Contributor
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QLED and The Frame TVs
Trying to think where memory status would be seems most likely culprit to me or a app acting up
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